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German Customer Service Representative - Relocate Abroad
Job summary
A customer service company is hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad. The ideal candidate will excel in communication and problem-solving to ensure customer satisfaction. Responsibilities include providing support via phone, email, and chat. Benefits include competitive salary, relocation package, and opportunities for professional development.
Benefits
Qualifications
- Fluency in German and English is required.
- Customer-focused with a positive and professional attitude.
- Basic computer literacy and comfortable with CRM systems.
Responsibilities
- Provide high-quality customer service to German-speaking clients.
- Assist customers with inquiries regarding products and services.
- Escalate unresolved issues to appropriate internal departments.
Skills
THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.
Locations: Bulgaria, Greece, Portugal or Malta. Work Model: On-site. Required Languages: German, English.
About the Role: We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad. We are looking for individuals who excel in communication and problem-solving with a strong work ethic to ensure excellent customer satisfaction.
- Provide high-quality customer service to German-speaking clients via phone, email and chat.
- Assist customers with inquiries regarding products, orders, services, billing and technical issues.
- Escalate unresolved issues to appropriate internal departments when necessary.
- Fluency in German and English.
- Customer-focused with a positive, empathetic and professional attitude.
- Basic computer literacy and comfortable with CRM systems or support tools.
- Competitive monthly salary
- 2 extra months of salary per year.
- Relocation package.
- Health coverage and various employee benefits.
- Comprehensive training provided by certified trainers.
- Opportunities for professional development and career advancement.
- Special events and corporate social responsibility initiatives.
- Free online language courses.
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
- Employment Type: Full Time
- Experience: years
- Vacancy: 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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