Werkstudent Customer Excellence Architect

ValueWorks.ai; München; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading startup in data infrastructure based in Munich is seeking a Customer Excellence Architect. This role involves creating onboarding plans for new customers, managing relationships, and implementing target data structures. Ideal candidates will be currently studying in Industrial Engineering or related fields, possess strong project management skills, and be fluent in German. This position offers the opportunity to take on responsibility from day one as the company continues to grow rapidly.

Qualifikationen

• Currently in master or bachelor thesis.

Aufgaben

• Create an on-boarding plan for new customers and drive implementation.
• Implement target customer structures in ValueWorks.
• Understand data structures and create tickets for engineers.
• Be the face of ValueWorks and manage customer relationships.

Kenntnisse

Excellent understanding of data

Strong communication skills

Project management skills

German speaking

Ausbildung

On-going study for university degree in Industrial Engineering

Information Systems Management

Any other quantitative studies

Jobbeschreibung

Join ValueWorks, one of the leading startups in providing modern data infrastructure and planning, reporting and AI functionality to SMEs and enterprises. Founded in 2020 by SAP, McKiney & Bain Alumnis with 30+ years of industry experience, ValueWorks is growing quickly to enable companies to leverage the power of data in their business. Located in Munich and Karlsruhe, we are looking for somebody to strengthen our team in the intersection of business and data.

The customer excellence team focuses on bringing the ValueWorks platform to life. In symbiosis with our team of forward deployed engineers that build data models and pipelines for customers, the client-facing customer excellence architect has the end-to-end responsibility to design, manage and deliver the impact of the ValueWorks solution at our customers. In this role you dive deep into data structures, systems in an environment where you can take over responsibility from day 1. We plan to take over the working student.

Responsibilities

• Create an on-boarding plan for our new customers and drive the implementation including a target design on metrics and other functionality
• Implement target customer structures in ValueWorks from financial metrics, planning to investor reporting
• Understand data structures and systems of the customers and create tickets to be implemented by our forward deployed engineers
• Be the face of ValueWorks and own the on-going end-to-end relationship with customers

Qualifications

• On-going study for university degree in Industrial Engineering, Information Systems Management or any other quant studies
• Currently in master or bachelor thesis
• Excellent understanding of data and quantitative skillset
• Strong communication and project management skills
• German speaking