Trainer

CVL Cosmetics; Berlin; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading cosmetics company is seeking a Training Specialist in Berlin, responsible for executing training plans, delivering technical training, and managing promotional events. The ideal candidate will possess a degree in beauty & aesthetics and excellent communication skills in both German and English. This role requires a customer-oriented approach and the ability to work collaboratively across departments. Join a dynamic team focused on enhancing client experiences and boosting brand sales.

Qualifikationen

• Mandatory degree in beauty & aesthetics (facials and body treatments).
• Capacity to learn quickly.
• Proven ability to learn and perfect Valmont´s face & body protocols.
• Excellent communication skills, comfortable with public speaking.

Aufgaben

• Deliver engaging technical and theoretical training in skincare techniques.
• Build strong relationships with clients while traveling 70% of work time.
• Support Valmont Beauty Advisors in training on products.
• Conduct animations and events at various points of sale.

Kenntnisse

Excellent communication skills

Customer-oriented

Ability to learn quickly

Collaborative teamwork

Proficient in Microsoft Office

Fluency in German & English

Ausbildung

Degree in beauty & aesthetics

Tools

Customer Relationship Management (CRM) software

Microsoft PowerPoint

Microsoft Teams

Jobbeschreibung

Working within the Training team, this role will be responsible for executing the CVL Cosmetics South Middle Europe SL plan for the Training position in Germany. The role will work across the organization, aligning the needs of our customers and points of sale (POS) to drive exceptional customer experiences and increase sales of our brands (Valmont, l'Elixir des Glaciers & Storie Veneziane).

Additionally, this position will be responsible for delivering technical and commercial training, organizing promotional events, and managing administrative tasks related to training and animation activities. Given the highly cross-functional nature of this role, strong leadership, communication skills, and a passion for the luxury and cosmetics industry are essential. This role reports to the Commercial Director.

Main Tasks & Duties

Training (70%)

• Deliver technical and theoretical training (in-person and virtual) that is engaging, informative, and maximizes product knowledge retention on the latest skincare techniques and product launches in Germany
• Develop strong, trusting relationships with clients and their teams while traveling 70% of your work time.
• Provide expert Valmont professional aesthetic services and sales advice to clients.
• Regularly train Valmont Beauty Advisors in department stores on products and new launches.

Events (15%)

• Conduct animations at spas, and various points of sale by performing facials, masterclasses, and pop-up events (in-person or virtual, depending on client needs) in Germany while providing support trainings in Poland

Administrative Tasks (15%)

• Organize schedules and manage travel coordination based on sales team requests.
• Ensure that all paperwork after each training or animation is completed and submitted on time.
• Utilize the Customer Relationship Management (CRM) tool to schedule training, order gifts, and document follow-up notes and photos after each session.
• Proactively follow up and support client needs and requests.
• Handle training logistics, including supplies, food, kit replenishment, etc.
• Oversee Cube Management for the area.

Meetings (5%)

• Attend National Sales and Training meetings 2-4 times per year to stay up to date on product launches and new protocols.

Qualifications

• Mandatory degree in beauty & aesthetics (facials and body treatments).
• Capacity to learn quickly
• Proven ability to learn and perfect Valmont´s face & body protocols
• Excellent communication skills, comfortable with public speaking.
• Customer-oriented with an ability to sell and give sales-based trainings.
• Highly collaborative; working with various departments in a team-oriented environment.
• Able to work in a fast-paced environment that requires a high degree of multi-tasking and pro-active organizational skills.
• Very good knowledge in Microsoft Office (especially Power Point) and Microsoft Teams.
• Entrepreneurial, self-confident, and self-motivated, flexible, team-player and positive attitude
• Language fluency in German & English.