Traineeship in the Information Governance Division – Library Services

Den Europæiske Centralbank; Frankfurt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A major central bank in Frankfurt is offering a traineeship in the Information Governance Division. This role focuses on providing support for library users, managing information resources, and developing services to enhance knowledge accessibility. Ideal candidates will have a bachelor's degree in information management or related fields, experience with digital library tools, and excellent communication skills. The position offers €1,170 monthly plus accommodation allowance, with the possibility of extension to 12 months.

Leistungen

Monthly grant of €1,170

Accommodation allowance

Qualifikationen

• A bachelor’s degree or higher in information management or related field.
• Sound understanding of digital library tools and platforms.
• Ability to locate and evaluate information from print and digital sources.
• Experience in addressing enquiries and providing guidance.

Aufgaben

• Provide knowledge and information management services at ECB.
• Support users in borrowing and returning library materials.
• Contribute to the development of innovative library services.
• Help catalogue and classify information in the library system.

Kenntnisse

Digital library tools and platforms knowledge

Information retrieval skills

MS Office proficiency

Customer support experience

Event organization skills

Ausbildung

Bachelor's degree in information management or library sciences

Jobbeschreibung

Secretariat

12902

General Information

Type of contract: Traineeship

Who can apply? EU nationals eligible for our traineeship programme

Grant: The trainee grant is €1,170 per month plus an accommodation allowance (see further information section)

Working time: Full time

Place of work: Frankfurt am Main, Germany

Closing date: 02.02.2026

Your team

You will be part of the Information Governance Division in the Directorate General Secretariat. Our Division has around 50 staff members providing the policy framework, services and tools to ensure ECB staff can access and make full use of internal and external knowledge and information.

The Library Services team is dedicated to meeting the evolving information needs of ECB staff. We provide support, advanced services and tools that simplify the retrieval, access and use of information. As part of the Information Governance Division, we are also involved in developing services that strengthen the ECB’s knowledge management and collaboration capabilities.

Responsibilities

• Providing knowledge and information management services to support the work of the ECB, including managing our first‑level enquiry desk
• Helping the ECB’s experts find and retrieve information from print and online resources, including specialised databases
• Supporting the organisation of events, workshops and meetings in the Library
• Contributing to the maintenance of the Library’s areas
• Explaining and promoting tools and techniques that can help ECB staff retrieve and use information
• Helping develop and maintain tailored newsletters and alerts on topics that are relevant to the ECB

The ECB is an inclusive employer and we strive to reflect the diversity of the population we serve. We encourage you to apply irrespective of age, disability, ethnicity, gender, gender identity, race, religious beliefs, sexual orientation or other characteristics.

Your role

• Provide reference and research support to library users by helping them find and access information in accordance with the Library’s policy framework
• Support library users in borrowing and returning materials, including the processing of renewals and hold requests
• Help catalogue and classify information in the ECB library management system
• Keep the Library’s areas tidy and well organised, for example by shelving books and updating signage
• Participate in the sharing of knowledge within the ECB, for example by creating and maintaining subject‑specific guides, developing existing awareness services or supporting various initiatives
• Contribute to the development and implementation of innovative library services and projects, such as testing new AI tools or improving library processes and systems

Qualifications, experience and skills

Essential

• A bachelor’s degree or higher in information management or library sciences, or in another relevant field such as information technology or knowledge management; or a degree in another field and a postgraduate diploma, master’s degree or higher, or enrolment in a postgraduate course in one of these subjects
• A sound understanding of digital library tools and platforms, such as library management systems, electronic databases and digital repositories
• An ability to locate, evaluate and use information from both print and digital sources
• Experience in supporting library or other customers, including addressing enquiries and providing guidance
• A good knowledge of the MS Office package
• An advanced (C1) command of English and an intermediate (B1) command of at least one other official language of the EU, according to the Common European Framework of Reference for Languages

Desired

• Experience in organising events, including venue set‑up and real‑time troubleshooting
• An ability to troubleshoot in relation to library resources, user access and technology

You are curious and eager to learn, and want to further develop your ability to analyse complex information. You are keen to collaborate with others, pursue team goals and learn from other people’s diverse perspectives. You strive to know and anticipate stakeholder needs, and will signal any need for change and propose alternative solutions.

You are motivated to contribute to the ECB’s mission, to serve the citizens of the EU as a member of a public institution and to work with colleagues from all over Europe. You are keen to be part of our team and to use your skills and competencies to achieve the aims of this position.

Further information

Initial traineeship of six months, with a possible extension to up to 12 months in total. Other details on the conditions applicable to traineeships at the ECB can be found on our website.

Application and selection process

The recruitment process for this position will include an online interview and a remote written exercise. Further information on how to apply is available on our website. If you are not selected for this position but are still considered suitable, you will be placed on a reserve list for 12 months from the closing date for applications, from which you might be considered for other traineeship positions within the ECB.