Technischer Consultant (mwd) – Berufseinstieg graduate

Formlabs; Berlin; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading 3D printing company in Berlin seeks a Tech Consultant for customer support across the EMEA region. This role is perfect for English and German-speaking STEM graduates looking for a dynamic environment where they can apply their technical skills. Responsibilities include consulting on cutting-edge manufacturing technology, ensuring customer satisfaction, and representing the company at events. A Bachelor's degree in STEM and strong communication skills in both languages are required. Competitive compensation and perks are offered.

Leistungen

Inclusive dog-friendly office

Company shares

In-office catering

Mobility subsidy

Weekly yoga classes

Free mental health sessions

Learning and development budget

Free 3D prints

Urban Sports Club discount

Supplementary pension scheme

Fun team events

Qualifikationen

• 0-3 years of full-time work experience is preferred.
• C1 level or better fluency in German and English is required.
• Ability to thrive in a team environment and communicate effectively.

Aufgaben

• Benefit from state-of-the-art training in 3D printing and specialized sales coaching.
• Understand customer demand to effectively consult and sell technology.
• Ensure an amazing customer experience and assess upsell opportunities.
• Represent the company at trade shows and customer events.

Kenntnisse

Customer focus

Technical knowledge

Problem-solving

Communication

Team collaboration

Ausbildung

Bachelor's degree in a STEM-related field

Jobbeschreibung

At Formlabs youll join a technical team working on products that help customers turn ideas into real physical results.

Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer Nick Graham.

This position is an ideal choice for English and German speaker STEM graduates who are looking for an international environment and want to apply their technical mindset in a customer-facing role. Were looking for curious resilient and tech-savvy professionals with a passion for solving real-world problems.

If you have an engineering or STEM background and enjoy explaining technical solutions to people well train you in sales. No prior sales experience required strong motivation resilience and a desire to succeed are essential.

As a Technical Consultant youll support customers across the EMEA region from our Berlin office acting as a trusted advisor between technology and business.

Finish your degree first we offer flexible delayed start dates.

Compensation : 60000 - 80000 EUR annual OTE (on target earnings) - includes an uncapped sales bonus and equity in the form of RSUs. By climbing our career ladder you can reach a 6-figure salary after a couple of years!

In this role you will :

• Immediately benefit from state-of-the-art training sessions : Our comprehensive onboarding covers essential skills in 3 D printing engineering problem-solving and specialized sales coaching ensuring youre equipped for success from day one
• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
• Identify sales leads and follow up on inbound sales inquiries by phone and email
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential with the goal of increasing product usage and satisfaction
• Coordinate regular touch points with customers to better understand their needs and align results to sales growth
• Represent Formlabs at trade shows and onsite customer events
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You :

• Bachelors degree or equivalent in a STEM-related field
• 0-3 years full-time work experience
• Language requirements : C1 or better fluency in German AND English is required; additional European languages are a plus
• Naturally curious and passionate about a wide variety of topics especially technology
• A relationship builder who is customer focused and results-oriented
• Able to work independently but enjoy and thrive in a team environment
• Able to effectively communicate with customers via phone video & email
• Have the ability to handle rejection learn and adapt

Our Perks :

• An inclusive dog-friendly office with diverse and inspiring colleagues
• Shares in the company (were a double unicorn company!)
• In-office catering 3x per week plus daily free beverages and snacks
• Monthly 50 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets)
• Weekly yoga classes
• Free mental health & well-being sessions with an external partner
• Learning and development budget
• Free 3D prints
• Urban Sports Club discount
• Supplementary opt-in German pension scheme
• Fun team events

We build amazing things. Come join us!

Even if you dont check every box but see yourself contributing please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status.