Technical Support Engineer (CAD/CAM systems)

TechBiz Global GmbH; Darmstadt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology recruitment firm is seeking a skilled Technical Support Engineer specializing in dental CAD/CAM systems. In this role, you will provide technical assistance, train clients on workflows, and support engineering teams to enhance product reliability. Ideal candidates have hands-on experience with CAD/CAM technology and a problem-solving mindset. Willingness to travel is required. This opportunity is perfect for motivated professionals looking to advance their career in the dental industry.

Qualifikationen

• Experience in the dental CAD/CAM industry, ideally in technical support or engineering roles.
• Ability to communicate technical information clearly to non-technical users.
• Willingness to travel for on-site support.

Aufgaben

• Provide technical support for CAD/CAM systems including software and milling machines.
• Train clients on dental CAD/CAM workflows.
• Collaborate with product teams to resolve complex issues.

Kenntnisse

Problem-solving skills

Customer-first attitude

Technical communication

Hands-on experience with CAD/CAM systems

Tools

Millbox

WorkNC

Hyperdent

Jobbeschreibung

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Engineer to join one of our clients' teams. Looking for a great opportunity to grow your career? This might be perfect for you!

We are looking for a skilled and experienced Technical Support Engineer with a strong background in the Dental CAD/CAM industry. This role is ideal for engineers who have hands-on experience with dental CAD/CAM systems, software, and equipment, and are passionate about supporting customers with technical excellence.

Key Responsibilities:

• Provide technical support for CAD/CAM systems, including CAM software (Millbox, WorkNC, Hyperdent), CNC, milling machines, and metal laser sintering 3D printers used in dental labs and clinics

• Train clients on the use and optimization of dental CAD/CAM workflows

• Collaborate with product and engineering teams to resolve complex issues and improve product reliability

• Maintain documentation of support cases, solutions, and training materials

• Act as a technical advisor to sales teams during pre- and post-sales activities

• Stay current with the latest developments in digital dentistry and CAD/CAM technology

Requirements:

• Experience in the dental CAD/CAM industry, ideally in a technical support, engineering, or application specialist role

• Strong problem-solving skills and a customer-first attitude

• Ability to communicate technical information clearly to non-technical users

• Willingness to travel for on-site support