Technical Support Engineer

Sunwoda Energy Technology Co., Ltd.; Essen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading energy technology firm in Essen, Germany, is seeking a motivated individual to be the main customer contact in pre-sales and post-sales activities within the energy storage sector. The ideal candidate will have a Bachelor's degree in a related field and at least 1 year of relevant experience. This role offers opportunities for technical training and requires travel up to 30%. Please note that the company does not provide visa sponsorship.

Qualifikationen

• 1+ years of experience in the energy storage industry is a must.
• Ability to travel 30% or more per year.
• Fluent in English.

Aufgaben

• Act as the main customer contact for pre-sales, sell-through, and post-sales activities.
• Conduct local product and technical training.
• Gather product intelligence and perform competitor analysis.

Kenntnisse

Good communication

Technical advice

Customer support

Ausbildung

Bachelor's degree in Electronics and Electrical or related majors

Jobbeschreibung

Main Goals and Responsibilities

• Main customer contact for the region in pre-sales, sell-through and post sales activities
• Provide technical advice to customers in product, installation and system operation matters
• Resolve customer technical issues, including warranty replacement
• Conduct local product / technical training
• Gather product intelligence information, perform competitor analysis
• Provide sales and marketing support as needed

We are looking for

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with 1+ years related experiences in the energy storage industry is a must
• Energetic professional who may travel 30% or above per year
• Good communicator with fluent English

(Company does not provide visa sponsorship)