Technical Account Manager - Bioprocess & Sensor Technology

Dover Corporation; Finning; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An international MedTech company is seeking a Technical Account Manager to serve as the main point of contact for OEM customers. This role emphasizes a consultative sales approach and requires 3+ years of experience in the MedTech industry. Candidates should have a Master's degree in engineering, be fluent in German and English, and be willing to travel. The position offers a permanent contract with flexible working hours, remote options, and various benefits.

Leistungen

Flexible working hours

Home office options

Free drinks and fresh fruit

50% subsidy for lunch

Wellness Pass program participation

JobRad bike leasing

Professional development opportunities

Qualifikationen

• Minimum 3 years of experience within the MedTech industry.
• Willingness to travel up to 50%, mainly within Germany and Southern Europe.
• Ability to work independently and effectively communicate outcomes.

Aufgaben

• Serve as the main point of contact for OEM customers.
• Achieve gains through consultative sales approach.
• Identify new OEM customers and develop technical solutions.

Kenntnisse

Technical customer-facing experience

Strong communication skills

Problem-solving mindset

Team player

Fluency in German

Fluency in English

Ausbildung

Master’s degree in engineering or relevant field

Tools

Microsoft Office

Jobbeschreibung

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Technical Account Manager - Bioprocess & Sensor Technology

Location: Finning, BY, DE

Work Arrangement: Onsite

em-tec is located in Finning, Germany, and has a 30-year history of producing innovative flow measurement equipment used in connection with cardiac, vascular and transplant surgery, dialysis and "life support" procedures, automated bioprocess monitoring, and laboratory and industrial processes where flexible tubing is used. The business was acquired by PSG in 2020. The medical segment, centered around larger Key Accounts, represents the largest share of the em‑tec business with the balance primarily in Bioprocessing.

Position Summary

In this role you will be the main point of contact for the em‑tec OEM customers. They will act as a bridge between our customers’ needs and the technical and commercial teams at em‑tec. Using a technical‑consultive Sales approach, this role is not only able to quickly learn and understand customers’ use case scenarios and translate them into solutions within the em‑tec product portfolio but, also successfully sell them afterwards. Always striving for customer satisfaction, the Sales Engineer is helping our customers attaining the maximum possible value from the products they have purchased.

Essential Duties and Responsibilities

• Serving existing and new OEM customers as a reliable first point of contact, source of information and initial technical consultant, thereby bringing customer relationships to the next level.
• Achieving projected gains through development and deployment of an “Added‑Value” and “Consultive‑Sales” approach instead of simple order taking.
• Compiling technical concepts into customer‑tailored commercial offers together with R&D, Product Management, and Customer Operations and successfully pursuing them.
• Identifying new OEM customers at a very early stage to develop, execute and commercialize innovative technical solutions in close collaboration with Product Management and R&D.
• Serving as an exceptional example of customer‑centric behavior for others, always transferring the voice of the customer into the organization.

Qualifications / Requirements

• Minimum 3 years of experience within the MedTech industry, working in a technical customer-facing role, Product Development or Project Management.
• Master’s degree in engineering or another science-related field.
• Willingness to travel up to 50 %, mainly within Germany and Southern Europe.
• Ability to work with little supervision and communicate plans and outcomes effectively.
• Open mindset and excellent communication skills with the ability to create sustainable personal relationships in a fast and effective way.
• Strong team‑player and problem‑solving mindset with an intense commitment to score.
• Advanced knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Fluency in German and English.

What we offer you

• A permanent position in a future-proof, international industrial environment.
• Thorough training and a friendly, appreciative team.
• Varied tasks with creative freedom and personal responsibility.
• Flexible working hours, home office options, and attractive benefits.
• Free drinks (water, coffee) and fresh fruit.
• 50 % subsidy for a hot lunch (Tuesdays and Thursdays).
• Participation in the regional "Wellness Pass" program for sports activities.
• Opportunity to lease a JobRad bike.
• Professional and personal development.
• Flat hierarchies and short decision‑making processes.

Then we look forward to receiving your application via our careers portal – please include your earliest possible start date and salary expectations.

Become part of a dedicated team developing technology with purpose.