SVP, Head of Commercial Operations

Evotec; Hamburg; Vor Ort; EUR 150.000 - 250.000; Vollzeit

Zusammenfassung

Evotec is seeking an SVP Head of Commercial Operations to lead improvements in commercial processes and tools that drive revenue growth. This role includes overseeing proposal management and optimizing sales processes while fostering a customer-centric culture. Ideal candidates will have extensive experience in the Pharma or Biotech sectors, focusing on operational efficiency and strategic alignment.

Qualifikationen

• Extensive experience in senior executive roles within Pharma/Biotech/CRO sectors.
• Proven ability in managing complex projects and optimizing processes.
• Strong skills in delivering premium customer service through KPI focus.

Aufgaben

• Establish and oversee a unified global proposal process across all sites.
• Implement and manage key commercial tools to streamline sales.
• Track and optimize KPIs to ensure commercial targets are met.

Kenntnisse

Leadership

Cross-functional collaboration

Customer service

KPI optimization

Project management

Ausbildung

Extensive experience in Pharma, Biotech, or CRO industries

Jobbeschreibung

Evotec is seeking a dynamic and results-oriented SVP Head of Commercial Operations to set up and lead the development and optimization of commercial processes, tools, analytics, and support systems to drive revenue growth, operational efficiency, and customer-centric execution. This pivotal role will focus on improving sales effectiveness, streamlining business processes, and fostering a culture of continuous improvement across the commercial organization. The role includes oversight of proposal management, CRM, sales process optimization, and pipeline insights. The ideal candidate will have a strong track record in commercial strategy, process optimization, and cross-functional collaboration, with the ability to drive impactful change and deliver value to internal stakeholders and clients.

Key Responsibilities:

• Establish and oversee a unified global proposal process across all Evotec sites, ensuring consistency and efficiency.
• Implement and manage key commercial tools to streamline the sales process and drive effective execution.
• Guarantee that customers consistently receive exceptional service from Evotec.
• Track and optimize key performance indicators (KPIs) to ensure commercial targets are met, including proposal turnaround times.
• Partner with commercial leadership to operationalize go-to-market strategies. Act as the primary liaison between legal and other commercial teams, ensuring seamless collaboration and alignment.

Qualifications:

• Operational background in Pharma, Biotech, or CRO industries: Extensive experience in senior executive roles within these sectors, with a strong understanding of operational challenges and strategic priorities.
• Project & commercial management experience: Proven ability to manage complex projects, optimize processes, and lead proposal development, CRM systems, and sales operations.
• Leadership & cross-functional collaboration: Strong leadership skills with experience managing cross-functional teams, driving strategic alignment, and ensuring effective execution across departments.
• Customer & KPI focus: Demonstrated ability to deliver premium customer service while driving performance through KPI optimization.
• Legal & communication skills: Expertise in navigating legal and regulatory landscapes within commercial operations, with the ability to communicate complex information clearly to diverse audiences and senior stakeholders.

Personal Attributes:

• A proactive, entrepreneurial mindset with a passion for identifying solutions, driving new business opportunities, and creating impactful partnerships.
• Strong interpersonal and communication skills, with the ability to build trust and long-term relationships with senior stakeholders across pharma, biotech, and venture capital firms.
• A results-driven professional who thrives in high-pressure environments, focusing on tangible outcomes, performance metrics, and successful partnerships.
• Brings a structured, data-driven, and systemic approach to leadership, leveraging analytics and process discipline to drive scalable, high-impact results.

Why Join Us?

At Evotec, we are united by a bold mission: to discover, develop, and deliver medicines that matter. As a global leader in science-driven drug discovery and development, we work at the forefront of innovation, partnering with world-class organizations to bring transformative therapies to patients faster. Joining Evotec means becoming part of a collaborative, entrepreneurial, and purpose-driven culture where your expertise will shape the future of healthcare.

You will have the opportunity to work at the intersection of science and business, influencing key decisions and enabling operational excellence in a fast-growing, global organization. If you are ready to lead impactful change and drive the next chapter of our commercial success, we invite you to explore this exciting opportunity.

FR : Dans le cadre de sa politique Diversité, Evotec étudie, à compétences égales, toutes les candidatures dont celles des personnes en situation de handicap.

ENG : In the frame of our Diversity policy, Evotec considers, with equal competencies, all applications including people with disabilities.