Supervisor Freight Forwarding Ocean Import Key Account (m/f/d)

GEODIS INTERSERVICES; Hamburg; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading global logistics provider in Hamburg is looking for an experienced manager in Ocean Freight operations. This role involves leading a high-performance team, ensuring productivity and compliance with operational guidelines. The ideal candidate has completed forwarding training and possesses 3 years of leadership experience. Strong communication skills, MS Office proficiency, and fluent English are essential to effectively manage the operational workflow and customer relationships.

Qualifikationen

• Experience in supply chain processes and sales.
• Leadership experience - 3 years in a manager position.

Aufgaben

• Ensure productivity, profitability, and key performance indicators of the operating group.
• Develop a high-performance Ocean Freight operational team.
• Ensure compliance with guidelines and regulations.
• Execute performance appraisals for team members.
• Maintain operational workflow and quality standards.
• Develop cooperation with agents and customers.
• Establish customer contacts in synergy with the sales department.

Kenntnisse

Leadership

Communication skills

Team player

Very good MS Office skills

Spoken and written English

Ausbildung

Completed forwarding training

Jobbeschreibung

General information

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49,720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49,720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.

Reference

2026-16759

Type of assignment

Full-time Regular

Function

Operational activities - Freight Administration

Job title

Position requirements and constraints (working hours…)

38 hours per week

1. Responsibility for the productivity of his/her operating group, its profitability and key performance indicators, as defined
2. Establishment and further development of a profitable and customer-oriented, high-performance Ocean Freight operational team, able and competent to provide good leadership skills and motivation for the company
3. Ensure that the team follows the guidelines and regulations that apply in the company
4. Responsible for the growth and development of employees within the team, in collaboration with the team leader, as well as executing performance appraisals for his/her area of responsibility
5. Ensuring the flawless operational workflow
6. Compliance with the established and regular communication guidelines to the direct supervisors in all areas of daily work.
7. Development and consolidation of cooperation with overseas agents, own network, suppliers and customers in cooperation with the other departments within Geodis FFW Germany
8. Compliance with quality standards for operational ocean freight processes and their further development when required.
9. Introduction of operational sea freight processes in coordination with the respective supervisor and other process-supporting staff functions.
10. Establishment of efficient customer contacts together with the sales department

Applicant's profile

• Completed forwarding training and experience of supply chain processes, sales, etc.
• Very good MS Office skills
• Communication skills, persuasiveness and are a team player
• Confident knowledge of spoken and written English
• Leadership experience - 3 years in a manager position