Success Manager-12 Months Maternity Cover (all genders)

Zalando GmbH; Ansbach; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A fast-growing international company in Germany is seeking a skilled account manager to build relationships and develop flagship accounts. You'll analyze market trends, provide solutions, and act as a trusted partner for clients. The ideal candidate has 4+ years in e-commerce and excellent communication skills. This role offers a competitive salary, flexible working conditions, and numerous professional development opportunities.

Leistungen

Competitive salary package

40% Zalando shopping discount

27 vacation days, increasing to 30

Volunteering time off

Health offers

Qualifikationen

• At least 4 years of experience in a digital environment, e.g. e-commerce, SaaS.
• Proficiency in analyzing accounts and recognizing market trends.
• Comfortable using Google Spreadsheet functions like Pivot and VLookup.

Aufgaben

• Cooperate with Tradebyte Flagship accounts and develop them.
• Analyze accounts and identify existing potentials.
• Serve as the contact person for inquiries and escalations.
• Act as the interface between customers and internal departments.

Kenntnisse

Customer relationship building

Market trend analysis

Communication

Problem-solving

Google Spreadsheets

English proficiency

German language (advantage)

Jobbeschreibung

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.

We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.

As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

The successful cooperation with Tradebyte Flagship accounts as well as their further development is your top priority

You analyze your accounts, recognize market trends, identify existing potentials and actively develop solutions for your customers

You are their contact person, solve inquiries independently, and are a trustworthy partner in case of escalations

You are the interface between customers and internal departments and actively connecting our services with the need of our brands

You have at least 4 years of experience in a digital environment, e.g. e-commerce, SaaS and fashion brands

Working with customers is your passion and with your ability to analyze, you create solutions to exploit the potential of your customers

You are comfortable working with Google Spreadsheet and use basic functions like Pivot, VLookup etc.

Communication is one of your strengths and you like to build long-term customer relationships while also pitching services & opportunities

You are result-oriented and have a self-reliant way of working

You bring excellent English skills, German is an advantage

WHAT YOU CAN EXPECT FROM US

You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment

Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)

You’ll be given various learning and development opportunities to enhance your professional development

A true hybrid working model with flexibility to work anywhere in Germany. However, we would love to meet you in the office at least once to four times per quarter.

27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years

We’ll help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station

Access to additional German or English classes to improve your language skills

A variety of health offers to support your well-being, as well as free beverages and fruits

[e-mail]

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page .

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 52 million active customers in 26 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry.