Student Assistant – Registration Process

ISCC - International Sustainability and Carbon Certification; Köln; Hybrid; Teilzeit

Zusammenfassung

A leading certification organization in Cologne seeks a Working Student for the Certification Process Team. Responsibilities include responding to service requests, processing registration data, and supporting administrative tasks. Ideal candidates are enrolled students in business management, economics, or a related field, with strong IT proficiency, excellent English and German skills, and a service-oriented mindset. This role offers great development opportunities and a multicultural team environment.

Leistungen

Hybrid work model

Vacation days based on working pattern

Attractive office environment

Team events throughout the year

Qualifikationen

• Availability of at least one year, preferably longer.
• Able to visit the office in Cologne at least twice per week.
• Excellent eye for detail and ability to explain complex issues simply.

Aufgaben

• Respond to registration service requests.
• Process registration data across ISCC tools.
• Provide suggestions for process optimization.
• Support administrative registration tasks.

Kenntnisse

Customer support experience

General IT proficiency

MS Office

Excellent English (C1)

German (B1)

Problem-solving abilities

Communication skills

Service-oriented thinking

Ausbildung

Enrolled student in business management, economics or related field

Jobbeschreibung

Your tasks

• ISCC – International Sustainability and Carbon Certification is one of the leading certification systems for sustainability, traceability and the reduction of greenhouse gas emissions. If you are passionate about sustainability and would like to join our highly motivated and diverse teams to make a difference, we are looking forward to welcoming you as Working Student for the Certification Process Team at the ISCC head office in Cologne. You will be responsible for the following activities:
  • Respond to registration process related service requests and by that contribute to user experience and customer support
  • Process registration data across ISCC tools
  • Contribute to process optimization by sharing improvement suggestions regarding repeated service requests
  • Support in further administrative registration related tasks

Your profile

• Enrolled student in the area of business management, economics or another related field with availability of at least one year (preferably longer) and 15-20 hours per week
• You will be able to come to our head offices in Cologne at least two times per week regularly
• Professional experience in high-level customer support, or similar
• General IT proficiency and very good working knowledge of MS Office
• Excellent language skills in English (at least C1) and German (B1) both written and spoken, additional language skills will be of advantage
• Excellent eye for detail, ability to understand and explain complex issues in simple terms and to prepare professional presentations according to target group
• Service-oriented thinking and excellent communication and networking capability, especially in international environments
• Excellent problem-solving abilities combined with an independent working and style pragmatic and hands-on attitude

Why us?

We are an international and diverse team of passionate and experienced experts, joining forces for a sustainable future! We believe our team is our core asset and we support our people as best we can.

To help you build your future and thrive with us, we offer:

Development Opportunity

• Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services and ClimatePal, giving you even more development opportunities
• Professional onboardings to help you have an ideal start with us
• The opportunity to work independently and bring in own ideas
• Discover your own career path and interests in field of sustainability

Great Team Environment

• Various team events throughout the year (Celebrating Diversity, Summer Student Event, Christmas Party)
• Opportunity to work in a multicultural environment (60 nationalities) with professionals from different backgrounds

Benefits

• Hybrid set-up (depending on working days pattern)
• Vacation days based on the working days pattern, special holidays and 3 additional vacation days (Christmas eve, new year’s eve, carnival monday)
• An attractive and modern office in the centre of Cologne with free fruits and snacks

Ready to join our team?

Then we would be happy to hear from you soon! Please apply using the button below with a meaningful cover letter, CV and any relevant certificates.

We are looking forward to your application and hope to welcome you to our team soon! We are a company with equal opportunities for everyone and encourage applications from all suitably qualified candidates regardless of age, race, gender, or any other criteria that are not professional qualifications for an open position.