Spanish-Speaking Customer Experts for Mercedes-Benz

WhereWeWork; Deutschland; Remote; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Complete relocation support

Competitive monthly salary plus bonuses

Health care benefits

Fully remunerated training

Free online Greek language courses

Job summary

TP Greece seeks a Spanish-speaking Customer Support Representative for Mercedes-Benz in Greece. The role involves being the primary point of contact for customer requests and ensuring a great customer experience.

We require fluency in Spanish and good English communication skills, along with a passion for cars. Benefits include complete relocation support, a competitive salary with additional bonuses, and health care benefits. Join a diverse multinational company focused on career development while working for a renowned brand.

Qualifications

• Fluency in Spanish.
• Good English communication skills.
• Work experience as a customer support representative preferred.

Responsibilities

• Be the primary point of contact for customer requests.
• Provide expert advice on products and services.
• Resolve issues and address customer concerns.

Skills

Fluency in Spanish

Very good use of English

Highly developed communication skills

Tech savviness

Problem-solving mentality

Job description

Job Overview

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for Spanish speaking talents who will be the primary point of contact for customer requests, representing Mercedes‑Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car‑related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!
• Enjoy your time in Greece

What you will bring

• Fluency in Spanish
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem‑solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive attitude

What we offer

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary plus 2 extra salaries per year
• Refer‑A‑Friend: Bring your friends and receive great bonuses
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• A career path within a company of more than 11,500 employees
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• The opportunity to work for a Great Place to Work‑Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.