Slovak-Speaking Customer Experts for Mercedes-Benz

WhereWeWork; Deutschland; Remote; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Competitive monthly salary

Relocation support

Health care benefits

Free Greek language courses

Employee bonuses for referrals

Zusammenfassung

TP Greece is seeking a Slovak-speaking Customer Support Representative for the Mercedes-Benz Customer Experts team in Greece. You will be the primary point of contact, providing excellent service and representing one of the most esteemed automobile brands worldwide.

This position offers competitive salary packages, relocation support, and excellent benefits, including health care and career advancement opportunities. Join a diverse company that fosters professional growth and a positive work environment.

Qualifikationen

• Fluent in Slovak and proficient in English for communication.
• Preference for previous experience in customer support roles.
• Passion for cars and tech-savviness are advantageous.

Aufgaben

• Serve as the primary point of contact for customer inquiries.
• Provide excellent advice and resolve customer issues.
• Ensure customer satisfaction and promote a positive experience.

Kenntnisse

Fluency in Slovak

Very good use of English

Strong communication skills

Problem-solving mentality

Tech savviness

Positive attitude

Jobbeschreibung

Job Overview:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

We are looking for Slovak speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!
• Enjoy your time in Greece

What you will bring:

• Fluency in Slovak
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive attitude

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• The opportunity to work for a Great Place to Work-Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.