Spanish-Speaking Customer Expert for Car Sharing

WhereWeWork; Deutschland; Remote; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Relocation support

Competitive monthly salary

Health care benefits

Free Greek language courses

Professional growth opportunities

Job summary

TP Greece is looking for Spanish-Speaking Customer Experts in Germany to provide exceptional service for car-sharing inquiries. This role involves responding to customer inquiries via e-mail, chat, and phone, while fostering strong relationships with clients and colleagues.

Successful candidates will receive comprehensive relocation support to Greece, competitive salaries, health care benefits, and opportunities for professional development. Join a diverse multinational team and experience a fulfilling career!

Qualifications

• Excellent Spanish communication skills.
• Good command of English.
• Experience in customer service is appreciated.

Responsibilities

• Responding to customers’ inquiries via e-mail, chat & phone.
• Work effectively as part of a team.
• Provide and maintain a strong, professional relationship with customers.

Skills

Spanish communication skills

Good command of English

Communication and soft skills

Computer skills

Customer service experience

Positive attitude and team spirit

Job description

Job Overview

Ready for a ride to Athens? Be the next one to join our Spanish-Speaking Customer Experts team for Car Sharing Services!

TP collaborates with a leading car rental company, providing easy car-sharing services in urban areas of Europe & North America. Its futuristic features have been loved by the users, as everything is done using only smartphones!

Our team provides customer service to Spanish speaking customers that need help or have inquiries about

• Finding or reserving a ride
• Starting or ending a car rental
• Managing their account & balance

Your Responsibilities

• Responding to customers’ inquiries via e-mail, chat & phone
• Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
• Be positive & proactive and have a desire for applying continuous improvement processes
• Provide and maintain a strong, professional relationship with all customers and always show empathy
• Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job Requirements

• Excellent Spanish communication skills
• Good command of English
• Great communication and soft skills
• Good computer skills
• Experience in customer service will be appreciated
• Positive attitude & team spirit

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and get up to €3,500 depending on the language
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.