Dutch-Speaking Customer Experts for Mercedes-Benz

WhereWeWork; Deutschland; A distancia; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Competitive monthly salary + bonuses

Health care benefits

Free Greek language courses

Professional growth opportunities

Descripción de la vacante

TP Greece is seeking Dutch-speaking Customer Experts to join their team for Mercedes-Benz. In this role, you'll be the primary contact for customer inquiries, ensuring a seamless experience while working in Greece.

The company provides comprehensive support for your relocation, a competitive salary with bonuses, health benefits, and extensive training. Ideal candidates should have strong communication skills and a passion for cars. This is a great opportunity to advance your career with a respected, multinational company.

Formación

• Fluency in Dutch is mandatory.
• Very good use of English in both written and spoken forms.
• At least 6 months of work experience in customer support preferred.

Responsabilidades

• Act as the primary point of contact for customer requests.
• Provide customer support via phone, email, and chat.
• Resolve customer issues in a professional manner.

Conocimientos

Fluency in Dutch

Very good use of English

Highly developed communication skills

Problem-solving mentality

Tech savviness

Positive attitude

Descripción del empleo

Job Overview:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for Dutch speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer
• Enjoy your time in Greece

What you will bring:

• Fluency in Dutch
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem‑solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive attitude

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Refer‑A‑Friend: Bring your friends and receive great bonuses
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State‑of‑the‑art premises, providing a great working environment with relaxing break areas
• The opportunity to work for a Great Place to Work‑Certified Company

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.