ServiceNow Director

Cavendish Professionals; Köln; Vor Ort; EUR 100.000 - 140.000; Vollzeit

Zusammenfassung

A global leader in enterprise technology is seeking an experienced ServiceNow Director to lead solutioning across Europe. This role involves shaping ServiceNow strategy, managing a dynamic team, and ensuring delivery performance while building strong client relationships. Candidates must have over 10 years in IT services leadership, proven experience with ServiceNow, and be fluent in English and C1 German. This position is based in Germany, offering a strategic leadership opportunity with significant business impact.

Qualifikationen

• 10+ years in IT services leadership.
• Proven expertise in owning and delivering ServiceNow solutions.
• Strong background in Managed Services.
• Demonstrated success in business development.
• Must speak fluent English and at least C1 German.

Aufgaben

• Provide thought leadership to expand service offerings.
• Manage delivery performance, budgets, and headcount.
• Ensure stringent SLA compliance and governance.
• Build and maintain relationships with clients and stakeholders.

Kenntnisse

IT services leadership

ServiceNow solutions delivery

Managed Services

Business development

Communication skills

Financial management

Fluent English

C1 German

Jobbeschreibung

Our client, a global leader in enterprise technology and services, is seeking an experienced ServiceNow Director to lead solutioning across Europe. This senior leadership role offers the opportunity to shape ServiceNow strategy, delivery, and innovation at scale, working closely with clients, and senior leadership teams.

Benefits

• Step into a strategic leadership role heading ServiceNow solutioning for Europe.
• Be the primary point of contact for customers and senior leadership.
• Lead a dynamic team
• Influence enterprise-wide transformation with strong visibility and business impact.

Role and Responsibilities

• Provide thought leadership to expand service offerings, deliver value, and create long-term partnerships.
• Manage delivery performance, budgets, and headcount to achieve service goals.
• Ensure stringent SLA compliance and governance across projects.
• Build and maintain strong relationships with clients and stakeholders, actively managing expectations and risks.

Skills and Requirements

• 10+ years in IT services leadership.
• Proven expertise in owning and delivering ServiceNow solutions.
• Strong background in Managed Services.
• Demonstrated success in business development (direct, GTM, partners).
• Excellent communication and engagement, solutioning, and pre-sales skills.
• Strong communication, interpersonal, and presentation abilities.
• Financial and budget management expertise.
• Track record of driving new business and account growth.
• Must speak fluent English and at the least C1 German.
• Must be based in Germany.

If you are a ServiceNow leader ready to shape enterprise transformation and drive success across Europe, we’d love to hear from you.

Please apply directly or send me an email to: [e-mail]

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.