(Senior) Partner Solution Engineer (f/m/d)*

Parloa GmbH; Berlin; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A rapidly growing AI startup is seeking a (Senior) Partner Solution Engineer in Berlin to drive partner success and revenue growth. You will engage with partners, providing technical advisory and support, and ensuring successful AI Agent deployments. Applicants should have over 5 years of experience in sales engineering, fluent communication skills in German and English, and a partner-first mindset. The role offers a competitive compensation package, flexible working hours, and opportunities for professional development.

Leistungen

Competitive compensation

Flexible working hours

28 vacation days

Health benefits

Qualifikationen

• 5+ years of experience as a Sales Engineer, preferably within SaaS, AI, CCaaS, or enterprise software.
• Deep experience with enterprise technology.
• Experience with sales processes and market dynamics.

Aufgaben

• Serve as a Partner Sales Engineer, playing a critical role in increasing partner success.
• Build and maintain trusted relationships with strategic and emerging partners.
• Work hands-on with partners in Parloa sandbox environments.

Kenntnisse

Fluent in German

Fluent in English

Confident presentation skills

Strong consultative skills

Technical aptitude

Jobbeschreibung

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Berlin Office

YOUR MISSION:

As a (Senior) Partner Solution Engineer (f/m/d) at Parloa, your mission is to accelerate partner success and drive Parloa’s revenue growth. You will engage with the Parloa ecosystem of partners to increase Parloa opportunities, enable partners to confidently discover, demo, solution, and scope AI Agents, and drive integration to key technology partners. You act as a trusted technical and solution advisor—translating Parloa’s platform capabilities into clear business value,.commiting and building long‑term partner relationships, and ensuring partners are successful at every stage of the pre‑sales journey. By empowering partners to succeed, you directly impact pipeline creation, deal quality, and long‑term customer outcomes.

IN THIS ROLE YOU WILL:

• Serve as a Partner Sales Engineer, playing a critical role in increasing partner success and Parloa sales.
• Build, maintain, and grow ongoing, trusted relationships with strategic and emerging partners.
• Work hands‑on with partners in Parloa sandbox environments, guiding them through platform capabilities, қорения and best practices.
• Teach and coach partners to confidently:
• Discover customer needs and identify high‑impact AI Agent use cases.
• Demo Parloa in a compelling, value‑driven way.
• Solution and architect AI Agent deployments aligned to customer goals.
• Scope opportunities with technical accuracy and commercial clarity.
• Lead and support technical discovery sessions with customers and partners to understand business challenges, success metrics, and existing systems.
• Design solutions that align Parloa’s product capabilities with real customer outcomes such as improved CX, automation, scalability, and cost reduction.
• Support proofs of concept, pilots, and technical validations as needed.
• Clearly articulate Parloa’s business value and product differentiation to both technical and non‑technical stakeholders.
• Collaborate closely with Sales, Partnerships, Product, and Customer teams to support partner‑led and co‑sell opportunities.
• Provide partner feedback to internal teams to improve product, enablement, and solution patterns.
• Advocate for partner and customer needs to influence product roadmap discussions.
• Contribute to improving internal processes, ética documentation, and ways of working.
• Attend external events, team meetings, and annual events.

WHAT YOU BRING TO THE TABLE:

• 5+ years of experience as a Sales Engineer, preferably within SaaS, AI, CCaaS, or enterprise software.
• Deep experience with enterprise technology.
• Experience with sales processes and market dynamics.
• Fluent in German and English.
• Confident presentation and communication skills.
• Ability to work under pressure and solve problems.
• Strong consultative skills with.*?) DELIVERY MAP optional; pilot of training, making stand‑alone technical dialog work for imaginative outcomes (Lead an interactive training plan that -> BQC 2.2 to build APIs suitable for building high speed.
• Solid technical aptitude with the confidence to work hands aplenty when you in sandbox environments.
• Excellent communication and storytelling skills, enabling you to engage both technical audiences and business leaders.
• A partner‑and‑customer‑first mindset with passion for helping others succeed.
• Ability to thrive in a fast‑paced, emerging environment and manage multiple partner engagements simultaneously.

NICE TO HAVE:

• Experience working with or enabling technology or services partners.
• Familiarity with AI, conversational AI, voice bots, chatbots, VOIP/ Telephony, or contact center technologies.
• Background in customer experience (CX), automation, or digital transformation initiatives.
• Familiarity with sales tools such as SFDC.

WHAT'S IN IT FOR YOU?

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer‑facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events, game nights, and other social activities.
• Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.

Why Parloa?

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice‑first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural‑sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform addresses the majority of customer queries quickly һуҗ automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing permissive industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and searching for talented individuals to join us on this exciting journey.

Parloa is committed to upholding the highest data protection standards for our clients’ and employees’ data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.