(Senior) Disponent Fieldservice - Techniker Einsatzplanung (m/w/d)

NTT; Teltow; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading technology services firm in Brandenburg, Teltow is seeking a Senior Resource Scheduling Coordinator to ensure timely delivery of IT services. You will be responsible for resource allocation, maintaining schedules, and facilitating communication among teams. The ideal candidate has solid experience in project coordination and excellent communication skills in German and English. This role offers a hybrid working environment with a focus on teamwork and service orientation.

Qualifikationen

• Experience in resource scheduling and/or project coordination within a technology services environment is preferable.
• Demonstrated planning, organizing, and administrative support experience.

Aufgaben

• Support efficient allocation and coordination of resources.
• Maintain accurate records and schedules.
• Communicate effectively with various teams.
• Assist in resolving scheduling conflicts.

Kenntnisse

Excellent verbal and written communication in German and English

Ability to work with diverse personalities

Proactive approach and attention to detail

Service-oriented aptitude

Solid expertise in project management coordination

Ability to adapt to changing priorities

Ausbildung

High school diploma or equivalent qualification

Project management certification (completed or in progress)

Jobbeschreibung

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Resource Scheduling Coordinator has solid related experience and is responsible for supporting the efficient allocation and coordination of resources to ensure the timely delivery of IT services to clients.

This role is focused on improving resource utilization, maintaining accurate records, and facilitating communication among various teams. Key responsibilities:

• Receives and processes resource requests.
• Provides related coordination support as aligned to resource scheduling to the delivery teams.
• Provides resource scheduling coordination activities to the immediate team.
• Provides general project planning support.
• Maintains accurate resource schedules of resource assignments, availability, and scheduling changes.
• Assists Resource Schedulers in evaluating project and SLA requirements and related resource needs.
• Monitors schedules to identify scheduling conflicts and assist in resolving them promptly.
• Helps convey resource allocation decisions and schedule changes to relevant parties.
• Assists in tracking resource capacity and availability, including accounting for vacations, training, and non-project work.
• Assists with the coordination of the contractor resource process, from gaining approvals to engaging contractors into the business.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ability to work with diverse personalities and demonstrates a high level of teamwork.
• Proactive in approach and thorough attention to detail.
• Excellent verbal and written communication in German and English.
• Service-oriented aptitude with good problem-solving ability.
• Solid expertise in project management coordination.
• Ability to adapt to changing priorities and work effectively under pressure.

Academic qualifications and certifications:

• High school diploma or equivalent qualification.
• Completed or working towards completing a project management certification.

Required experience:

• Solid resource scheduling and / or project coordination / administration experience gained within a technology services environment is preferable.
• Solid demonstrated planning, organizing and administrative support experience.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.