Salesforce Administrator

trivago; Düsseldorf; Hybrid; EUR 50.000 - 65.000; Vollzeit

Zusammenfassung

A leading travel technology company in Düsseldorf is seeking a Salesforce Administrator for a 1-year fixed-term contract. In this role, you will lead Salesforce projects, optimize workflows, and support the Customer Success team in building relationships with hoteliers. The ideal candidate will have at least 1 year of Salesforce Admin experience and strong project management skills. This position offers opportunities for professional development, flexible working hours, and various perks including wellness programs and team events.

Leistungen

Personalized coaching

Relocation package

Flexible working hours

Free access to fitness options

Daily canteen budget

Qualifikationen

• Minimum of 1 year of experience as a Salesforce Admin.
• Strong understanding of Salesforce architecture and data model.
• Exceptional communication and interpersonal skills.

Aufgaben

• Lead and manage Salesforce projects from initiation to completion.
• Develop project plans and set milestones.
• Collaborate with cross-functional teams to gather requirements.

Kenntnisse

Salesforce Admin experience

Project management

Problem-solving

Communication skills

Collaboration

Ausbildung

Salesforce Administrator certification

Salesforce Marketing Cloud certifications

Tools

Salesforce Sales & Service Cloud

Jobbeschreibung

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we’re making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren’t afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team, and grow with us!

Join us in making a difference

Our Customer Success team is a growing group focused on scaling independent hotels by targeting hoteliers to host their rates and drive bookings on trivago through our paid products. We’re looking for a Salesforce Administrator to join us on a 1-year fixed-term contract. You’ll be the technical backbone that empowers our team to work smarter and faster. You’ll transform how we manage relationships with hoteliers by optimizing our Salesforce Sales & Service Cloud infrastructure, creating seamless workflows, and delivering solutions that directly impact our ability to scale. Your expertise will enable our team to focus on what matters most—building lasting partnerships with hoteliers and driving business growth. If you’re passionate about leveraging technology to create meaningful impact and thrive in a collaborative environment where your contributions are valued, we’d love to hear from you!

How you’ll make an impact:

• Lead and manage Salesforce Sales & Service Cloud projects from initiation to completion.
• Develop project plans, define project scope, and set milestones and deliverables.
• Collaborate with cross-functional teams to gather requirements, develop solutions, and ensure smooth project execution.
• Oversee configuration and customization of Salesforce applications to meet business needs in collaboration with external consultants.
• Identify opportunities for automation within Salesforce Sales & Service Cloud, designing and implementing workflows to enhance efficiency and productivity.
• Create and manage project documentation, including reports, dashboards, and workflows.
• Perform regular system maintenance, data audits, and troubleshooting.
• Provide user training and support to ensure optimal utilization of Salesforce features.
• Stay current with Salesforce updates and best practices to continuously improve project outcomes.

What you’ll need to thrive:

• Minimum of 1 year of experience as a Salesforce Admin.
• Salesforce Administrator certification is required; additional Salesforce Marketing Cloud certifications are a plus.
• A background in Sales Operations is a strong asset, particularly experience with pipeline management and sales process optimization.
• Strong understanding of Salesforce architecture, data model, and best practices.
• Excellent project management skills, with a proven ability to deliver projects on time and within scope.
• Strong problem-solving skills and attention to detail.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Recruiting process for this role:

• First call with Hiring Manager
• Case study assessment
• Technical interview with team + case study voice over

What you can look forward to:

As you grow, so do we. This is why at trivago, we prioritize your development, offer personalized coaching through Nilo, and provide workshops, educational meetups, conferences, free online learning courses, and access to a fully-equipped campus library.

Moving to join us? No problem. You can count on the visa support from our talent support team, a relocation package, interest-free newcomer loan, free language classes, regular team and many company-wide events to build experiences together.

Life happens. We offer self-determined vacation (with a minimum of 25 vacation days), flexible working hours, up to 2 work from home days weekly. Additionally you can work remotely from a different location, within Germany or selected countries abroad for up to 20 days per year. You also get free access to the Heycare platform for personalized nanny assistance, and an on-campus kids room.

Enjoy your office days. Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, choose from a variety of fitness options with our on-site gym, sports classes, and Urban Sports Club membership, and enjoy the comfort of ergonomic desks and focused work areas.

Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at [e-mail]. Join us in our mission to make a positive impact on global travel, we look forward to your application!