SAINT LAURENT Client Advisor Munich W / M / D

YSL Germany GmbH; München; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A luxury fashion brand in Munich is seeking a Client Advisor to enhance customer experiences and support store sales. The ideal candidate will provide outstanding service, cultivate client relationships, and possess a passion for fashion. Candidates should have experience in client service and be able to thrive in a fast-paced environment. A proactive and enthusiastic attitude is essential for success in this role. Full-time fixed term position starting on November 1, 2025.

Qualifikationen

• Professional experience in client service in fashion or luxury retail.
• Strong passion for fashion and personal styling.
• Ability to work in a fast-paced environment and multitask.

Aufgaben

• Provide outstanding client and after-sale service.
• Cultivate a robust client portfolio.
• Drive performance to exceed sales goals.

Kenntnisse

Client service

Communication

Multitasking

Team spirit

Problem-solving

Passion for fashion

Jobbeschreibung

Purpose of the Position

A Client Advisor contribute actively to the store sales and key indicators achievement.

They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

Mission & Responsibilities

• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them

Profile

• A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Have personal taste and passion for the fashion culture, like to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team spirit to achieve common goals
• At ease with using tools and applications, learns fast with new technologies
• Motivation to work in a fast-paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-11-01

Schedule

Full time

Organization

YSL Germany GmbH