Regional Field Application Engineer Industrial Cleaning / Cleaners (d / f / m)

Henkel AG & Co. KGaA; Düsseldorf; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading cleaning solutions company in Düsseldorf is seeking a lead technical expert to work with cleaning machine constructors in the Marine and Railway sectors. You will identify customer challenges, provide technical support, and deliver trainings to enhance product understanding. This role involves extensive collaboration with various teams to ensure alignment on technical roadmaps.

Aufgaben

• Serve as the lead technical expert for cleaning machine constructors.
• Identify customer pain points and provide technical solutions.
• Organize and deliver technical training for Cleaner Champions.

Jobbeschreibung

About this Position

• Serve as the lead technical expert for constructors of cleaning machines (EU region), customers within the Marine Industry and the Railway Market (Western Europe)
• Identify customer pain points and convert them into actionable technical solutions
• Provide hands‑on support via email, phone, and on‑site visits
• Own and resolve customer technical requests directly
• Organize and deliver technical training, especially for dedicated “Cleaner Champions”
• Act as the go‑to contact for Cleaner Champions across Europe
• Collaborate with Product Development, Sales and customers to align technical roadmaps. Lead product certification processes with relevant authorities (e.g., marine approvals)
• Support Business Development and Sales in scaling existing accounts and expanding into new markets