Outlet Sales Associate

ColumbiaSportswear; Zweibrücken; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A major retail company is seeking a Retail Associate II in Zweibrücken, Germany. The role involves providing exceptional customer service, maintaining store standards, and performing cash register transactions. Applicants should preferably have a High School Diploma, about 2 years of experience, and skills in sales and problem-solving. This position requires flexibility and the ability to move frequently within the store. Join a team that connects active people with their passions.

Qualifikationen

• 2 (or less) years of experience in position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.

Aufgaben

• Provide exceptional customer service by responding to consumer questions or issues.
• Maintain store standards for visual merchandising, cleanliness, safety.
• Perform all required cash register transactions efficiently and accurately.
• Contribute to store profitability by processing incoming and outgoing products.
• Perform designated keyholder duties as needed.

Kenntnisse

Customer service

Problem solving

Sales abilities

Communication

Visual merchandising

Ausbildung

High School Diploma or GED preferred

Tools

Point of Sales (POS) system

Jobbeschreibung

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. The Retail Associate II role is only used for Retail Associates who are in the Designated Key Holder Program.

HOWYOU’LLMAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
• Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently
• Perform designated keyholder duties as needed which may include opening and closing store duties.

YOUHAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
• Occasionally requires the ability to work in place
• Ability to clearly communicate with others
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.