Operations Lead / Chief of Staff

LevelUp English; Berlin; Vor Ort; EUR 40.000 - 60.000; Teilzeit

Zusammenfassung

An innovative education startup in Berlin is seeking a part-time Operations Lead / Chief of Staff to coordinate operations across departments and support educational programs. This role offers high flexibility, autonomy in schedule, and the potential for growth into a senior leadership position. The ideal candidate thrives in dynamic environments, has strong organisational skills, and values meaningful work in a mission-driven team.

Leistungen

Meaningful work shaping learning

Key leadership role with ownership

High flexibility in schedule

Huge growth potential

Warm team culture

Qualifikationen

• Experience in operations, project coordination, education ops, or hospitality ops.
• Extremely organised and detail-oriented.
• Ability to communicate clearly and kindly.

Aufgaben

• Coordinate day-to-day operations across all departments.
• Support departments with trainer scheduling and organisation.
• Build, maintain, and improve internal systems and processes.

Kenntnisse

Operations experience

Project coordination

Organisational skills

Communication skills

Jobbeschreibung

LevelUp English delivers English project weeks, class trips, camps and adult retreats across the DACH region. Our mission: to create powerful offline learning experiences built on communication, creativity, community and language.

We’re a growing education startup entering a new phase of scale. In 2026 we will deliver 120+ projects, expand into new product lines and grow our team. To support this next chapter, we are hiring a part-time Operations Lead / Chief of Staff - someone who will become part of the operational backbone of LevelUp.

Tasks

This is a high-trust, high-impact position working directly with the CEO and all department leads.

You will:

• Coordinate day-to-day operations across all departments
• Support Schools & Academics (departments) with trainer scheduling, prep, and organisation
• Coordinate with Camps and Adult Education teams to ensure smooth operations and logistics.
• Build, maintain, and improve internal systems, processes, and automations
• Ensure clean communication flow across teams and projects
• Take ownership of problem-solving and quality control
• Assist the CEO with implementing strategic initiatives
• Prepare internal documents, plans, communication, and operational materials
• Remove operational pressure from CEO so they can focus on growth

Requirements

You are part strategist, part project manager, part solution-finder.

You:

• Have experience in operations, project coordination, education ops, hospitality ops, or similar
• Are extremely organised and detail-oriented
• Thrive in environments with many moving parts
• Communicate clearly, calmly, and kindly
• Think in systems - not isolated tasks
• Can move fluidly between high-level thinking and hands-on execution
• Love supporting teams and helping others succeed
• Are energised by joining a small team with big ambitions

Benefits

• Meaningful work shaping learning for thousands of young people
• A key leadership role with real ownership
• High flexibility & autonomy in your schedule and work style
• Huge growth potential — this role can evolve into Head of Operations or COO (2027–2028)
• Close collaboration with the founder, with lots of trust and room to contribute your ideas
• Warm, mission-driven team culture

This is an operations and leadership position for someone who loves structure, clarity, people and creating systems that scale.