Open Jobs Beauty Consultant (mwx) Hannover in Part Time and Full Time

Sephora; Hannover; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading beauty retailer is looking for team members to enhance customer satisfaction through effective service and product management. Responsibilities include maintaining stock levels, engaging with customers, and ensuring an organized shopping environment. Ideal candidates possess experience in beauty or retail, excellent communication skills, and a passion for customer service. Join our inclusive community where diversity is celebrated and personal growth is encouraged.

Leistungen

Diverse and inclusive work environment

Opportunities for learning and growth

Qualifikationen

• Comparable experience or interest in the beauty, cosmetics, retail, fashion or gastronomy sector.
• First experience in retail and in advising and dealing with customers.
• Excellent communication skills with customers.
• Good knowledge of the beauty industry & trends.
• Fluent in English or native language of the country.

Aufgaben

• Ensure customer satisfaction and handle feedback.
• Maintain stock availability and efficiency in replenishment.
• Compliance with operational routines and turnover targets.
• Ensure product presentation meets merchandising specifications.
• Support with inventory management and cash register operations.

Kenntnisse

Communicative

Reliable

Organized

Team spirit

Motivating and friendly manner

Jobbeschreibung

At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

Since its inception in 1969 in Limoges France and as part of the LVMH Group since 1997 Sephora has been disrupting the prestige beauty retail industry. Today Sephora continues to break with convention to drive its mission : champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56000 employees in 35 countries including 5000 in France / 15 000 in Europe and Middle East / 851 in DENS Hub (Germany Switzerland Denmark & Sweden) we connect customers and beauty brands within the worlds most passionate beauty community. With a curation of nearly 500 brands and our own label Sephora Collection we offer the most unique and diverse range of products : fragrances makeup hair care skincare… and much more.

You will excel and enjoy this position if you are ready to actively handle the following missions :

Customer satisfaction & feedback

• Staff productivity & engagement
• Stock availability & replenishment efficiency
• Compliance with operational routines
• Turnover vs. targets
• Development of the category
• Control of retail key figures such as MS IPT AVB CR number of services
• Inventory on schedule
• Sickness quote & employee turnover

Services

• Short services in all departments
• Support for beauty classes

Operations

• Ensuring product presentation in accordance with visual merchandising specifications
• Assortment and merchandise maintenance
• Ensuring that the sales floor is fully stocked and preparing products for sale
• Cleaning the furniture and products on the sales floor
• Warehousing & stocking of goods in the warehouse and on the sales floor
• Support with the conversion / construction of merchandising updates
• Carrying out inventories
• Operating cash register
• Additional tasks related to the daily business

KPIs

• Conversion Rate
• Items per basket
• Average basket
• Customer feedback / satisfaction
• Number of services

Personal Skills

• Communicative reliable organized
• Team spirit
• Open motivating and friendly manner

Experience & Technical Skills

• Comparable experience or interest in the beauty cosmetics retail fashion or gastronomy sector
• First experience in retail and in advising and dealing with customers
• Excellent communication skills with customers
• Good knowledge of the beauty industry & trends
• Fluent in English or native language of the country

Being LVMH

• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence
• Entrepreneurial spirit & mindset

Here you will find :

• Community in which authenticity is embraced and the strength of our differences fuels our collective spirit
• Culture of empowerment learning & growth that offers you the tools space and opportunity to learn innovate and lead
• Work that brings fulfillment. From delighting clients every day to inspiring our industry at large every action makes a difference

Join us and belong to something beautiful.

At Sephora we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.