Office Administrator – Heating & Plumbing / Construction Experience

Omega Group0 Ltd; Kraillinger Innovations Meile KIM; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A construction and plumbing services company in Germany is looking for an Office Coordinator. This role involves answering customer calls, scheduling engineers, preparing invoices, and maintaining organized office records. Candidates should have experience in a similar industry, excellent organizational skills, and good IT proficiency. A supportive work environment, competitive salary, and opportunities for growth are offered.

Leistungen

Competitive salary

Supportive office environment

Training and development opportunities

Holiday pay & pension

Long-term growth opportunities

Qualifikationen

• Experience working in a construction or heating & plumbing company.
• Ability to work independently and as part of a team.
• Professional, reliable, and attentive to detail.

Aufgaben

• Answer incoming calls and handle customer enquiries professionally.
• Book jobs, schedule engineers, and manage daily calendars.
• Coordinate with customers, suppliers, and contractors.

Kenntnisse

Strong telephone skills

Excellent organisational abilities

Strong communication skills

Good IT skills

Tools

Microsoft Office

Job booking systems

CRM software

Jobbeschreibung

Key Responsibilities

• Answer incoming calls and handle customer enquiries professionally
• Book jobs, schedule engineers, and manage daily calendars
• Coordinate with customers, suppliers, and contractors
• Prepare invoices, quotations, and job sheets
• Maintain organised filing systems and office records
• Monitor emails and respond promptly
• Support management with day-to-day office tasks

Requirements

• Experience working in a construction or heating & plumbing company (essential)
• Strong telephone skills and confident communication
• Excellent organisational and multitasking abilities
• Good IT skills (Microsoft Office, job booking systems, CRM software)
• Ability to work independently and as part of a team
• Professional, reliable, and attentive to detail

Desirable Skills

• Experience booking engineers or managing service schedules
• Knowledge of Gas Safe processes, certificates, or job management software
• Ability to handle customer complaints and resolve issues efficiently
• Basic accounting or invoicing experience
• Ensure compliance with company processes and Health & Safety requirements

What We Offer

• Competitive salary
• Supportive and friendly office environment
• Training and development opportunities
• Holiday pay & pension (optional to add)
• Long-term growth opportunities within the company