Manager Remote Hands (mfd)

Digital Realty Global; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading data center solutions provider in Düsseldorf is seeking a Manager Remote Hands. In this role, you will lead a team of Facility Engineers, ensuring all customer SLAs are met while engaging in customer tours and audits. The ideal candidate has a vocational qualification in a technical field, a minimum of 5 years in a technical or electrical setting, and good knowledge of ITIL. This is an exciting opportunity to join a supportive and inclusive work environment.

Leistungen

Development opportunities

Inclusive work environment

Qualifikationen

• Min. 5 years of experience in a technical or electrical environment involving direct customer contact.
• Proven experience in team leadership (professional & disciplinary).
• Good knowledge of ITIL or equivalent process framework.

Aufgaben

• Disciplinary and professional leadership of a team consisting of Facility Engineers.
• Involvement in site tours for customers and internal/external audits.
• Ensure that all customer SLAs are met.

Kenntnisse

Fluent in English

Fluent in German

Customer Service

Ausbildung

Vocational qualification in a technical field

Jobbeschreibung

Description

Working for our Site Operations Team as Manager Remote Hands (f / m / d) you will be taking a key function on our site in Dusseldorf whose main task is the disciplinary and professional leadership of a team consisting of Facility Engineers and Data Center addition to all personnel administrative issues you will be involved in Site tours for customers internal and external audits and ensure that all customer SLAs are met. Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. This is an exciting time to join our business so apply now and make your mark on our future.

Your Profile

• Vocational qualification in a technical field or local equivalent education
• Min. 5 years of experience in a technical or electrical environment involving direct customer contact
• Proven experience in team leadership (professional & disciplinary)
• Good knowledge of ITIL or equivalent process framework
• Skilled with large scale electrical power supply and climate control systems
• Fluent in English and German

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of300facilities in50metros across25countries on six continents. To learn more about Digital Realty please visit or follow us on LinkedIn and Twitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Required Experience

Manager

Key Skills

• Children Activity
• Customer Service
• B2C
• Ale
• JavaScript
• Asic

Employment Type

Full-Time

Experience

years

Vacancy

1