Live & Work by the Sea - German Speaking Service Advisor in Athens

Cross Border Talents; Hamburg; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A customer service company is looking for an Inbound Customer Support Representative fluent in German and English to join their team in Athens. The role involves resolving customer inquiries through various channels, ensuring high-quality service. Candidates should possess strong communication skills and a customer service background. This position offers a permanent contract, competitive salary, and relocation assistance, making it ideal for those ready for a new opportunity in an international environment.

Leistungen

Competitive salary with 14 payments per year

Permanent contract

Relocation package available

Ongoing training and development opportunities

Qualifikationen

• Fluency in German and English (spoken and written) is mandatory.
• Previous customer service experience is preferred.
• Strong communication and problem-solving skills are essential.
• Must be able to work on-site in Athens.

Aufgaben

• Answer and resolve incoming customer inquiries via phone, email, or chat.
• Provide accurate information and resolve issues promptly.
• Maintain professionalism and empathy in every interaction.
• Collaborate with the team to ensure customer satisfaction.

Kenntnisse

Fluent in German

Fluent in English

Strong communication skills

Problem-solving skills

Jobbeschreibung

Inbound Customer Support German in Athens

Location: Athens, Greece

Start Date: 1 September

Schedule: Monday-Friday, 9:00 AM - 7:00 PM (flexible)

Work Type: On-site

About the Role:

We are seeking an Inbound Customer Support Representative fluent in German and English to join our team in Athens. You will handle incoming calls, assist customers with their inquiries, and provide a high-quality service experience.

What We Offer:

• Competitive salary with 14 payments per year
• Permanent contract
• Full-time schedule (40 hours/week)
• Relocation package available
• Ongoing training and development opportunities

Key Responsibilities:

• Answer and resolve incoming customer inquiries via phone, email, or chat
• Provide accurate information and resolve issues promptly
• Maintain professionalism and empathy in every interaction
• Collaborate with the team to ensure customer satisfaction

Requirements:

• Fluent in German and English (spoken and written)
• Previous customer service experience preferred
• Strong communication and problem-solving skills
• Ability to work on-site in Athens

How to Apply:

If you are ready for a new opportunity in Athens and want to join a supportive, international team, send your CV in English today.