Lead Solution Architect Consumer Data & CRM Ecosystem (f/m/d)

GEA Group Aktiengesellschaft; München; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading manufacturer of home appliances is seeking a Lead Solution Architect for their Consumer Data & CRM Ecosystem. This role involves optimizing CRM strategies and managing customer data integration. The ideal candidate will have a relevant degree and substantial experience in solution architecture. Join a dynamic team that offers flexible work models and professional development opportunities.

Leistungen

Flexible working time models

Promotion of professional development

Attractive company pension plan

Qualifikationen

• Proven experience as a Solution Architect in CRM marketing.
• Familiarity with analytics tools like Adobe Analytics.
• Strong knowledge of data privacy regulations.

Aufgaben

• Align requirements with the target architecture.
• Develop strategies for customer data integration.
• Ensure information architecture and data exchange.

Kenntnisse

Solution Architecture

CRM Strategy

Data Management

Analytical Skills

Communication

Ausbildung

Bachelor’s degree in Computer Science or related field

Master’s degree preferred

Tools

SAP-SMC

MS Dynamics

Adobe Analytics

Jobbeschreibung

Lead Solution Architect Consumer Data & CRM Ecosystem (f/m/d)

Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.

Your responsibilities

You will be working in an exciting, international environment and contributing personally to the company’s success. Challenging tasks and projects await you, such as

• Architecture Governance & Design: align requirements with the target architecture & capability map and sure a lean & impactful CRM Ecosystem
• CRM Strategy: Partner with stakeholders to optimize CRM strategies and related solution landscape and stay updated on industry standards & trends
• Data Management: Develop strategies for customer data integration and governance, ensuring quality, privacy and compliance
• Integration management: ensure proper information architecture and data exchange for Account and IoT data within IT Ecosystem
• Solution Design: Design scalable CRM & marketing solutions for (B2)B2C and functional lead to department’s solution architects

Your profile

• Bachelor’s degree in Computer Science, IT, Marketing, correlated field; a master’s degree is preferred
• Proven experience as a Solution Architect in CRM marketing, consumer data and analytics area within a bigger international context
• Familiarity with CRM platforms (e.g. SAP-SMC, SAP-CDP/CDC, MS Dynamics, Sprinklr) and analytics tools (e.g. Adobe Analytics, SAP-SAC/BW)
• Strong analytical, communication and interpersonal skills as well as knowledge of data privacy regulations (e.g., GDPR, CCPA)
• Flexible working time models that adapt to current life situations (e.g. mobile working, part-time, job sharing, sabbatical)
• Promotion of professional and personal development at BSH’s internal Global Learning Campus
• Attractive company pension plan financed by the employer

I look forward to your application.
Nicole Ritter (HR Contact)

Please visitbsh-group.com/career or write to us [e-mail]. We would love to welcome you in our team!

Find a new home for your professional ambitions.