Knowledge Management Engineer (KME)

CACI International, Inc.; Deutschland; Vor Ort; EUR 70.000 - 149.000; Vollzeit

Zusammenfassung

A leading IT solutions provider is seeking a Knowledge Management Engineer (KME) in Germany. The KME will support the U.S. EUCOM Knowledge Management team by improving information sharing and decision-making through innovative solutions. Candidates should have strong experience in business process analysis, SharePoint administration, and user research methodologies. This role requires an active SECRET clearance and offers a competitive salary ranging from $82,700 to $173,900 USD.

Leistungen

Flexible time off

Learning resources

High-performing team culture

Qualifikationen

• Active SECRET clearance required.
• 5+ years in business process analysis/engineering.
• Proficiency in Microsoft Office and workflow tools.

Aufgaben

• Collaborate with USEUCOM staff to capture requirements.
• Map processes and analyze operations.
• Deliver training and workshops for KM tools.

Kenntnisse

Business process analysis

SharePoint administration

Qualitative user research

Microsoft Office

Power BI

Collaboration skills

Ausbildung

BA/BS with 5 years of experience

DoD 8570.1 IAT Level II certification

Tools

SharePoint 2016/2019/Online

Power Automate

Visio

Jobbeschreibung

Overview

Knowledge Management Engineer (KME)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: Up to 10%

Type of Travel: Local

The Knowledge Management Engineer (KME) supports U.S. European Command's (EUCOM) Knowledge Management team in delivering innovative, user-centered solutions that improve decision-making, enhance information sharing, and streamline business processes. KME will be familiar with the psychology behind user interviews who can systematically capture and organize user insights through rigorous qualitative research methodologies and structured interview techniques. The KME applies technical expertise, customer engagement, and design thinking to develop and sustain enterprise KM tools and practices across multiple classification levels.

Responsibilities

• KMEs work as a team to collaborate with USEUCOM staff to capture requirements, define use cases, and translate operational needs into solutions.
• Map processes, gather data, and analyze operations to identify inefficiencies and recommend improvements.
• Apply Lean, Agile, and design thinking methodologies to standardize KM best practices across directorates, aiming to improve efficiencies across the staff.
• Develop Business Case Analyses to justify new tools, integrations, and workflow improvements.
• Deliver training, workshops, and user guides to drive adoption of KM tools.
• Serve as a trusted advisor to senior leaders and action officers, fostering a culture of knowledge sharing.
• Design, implement, and improve KM platforms and digital workflows to support EUCOM mission requirements.
• Develop SharePoint Online sites, lists, forms, permissions, and customizations; manage daily operations as Site Collection Administrator.
• Build and sustain Power Platform applications, automated workflows, and Power BI dashboards to capture knowledge and enable data-driven decisions.
• Integrate KM solutions with enterprise IT services while ensuring compliance with DoD data governance and cybersecurity standards.
• Maintain system documentation, process roadmaps, and lifecycle sustainment plans.

Required Qualifications

• Active SECRET clearance with ability to obtain/maintain TS/SCI.
• Ability to obtain a TESA visa in Germany - BA/BS + 5 years, AA/AS + 7 years, major cert + 9 years, OR 11 years of specialized KM/IT experience.
• 5+ years in business process analysis/engineering, with proven experience in process mapping and improvement.
• 5+ years administering SharePoint (2016/2019/Online), including site collections, page design, permissions, and troubleshooting.
• Proficiency in Microsoft Office, Visio, Power BI, and workflow tools (Power Automate, SharePoint Designer).
• Experience in KM or process reengineering in a military HQ or joint command environment.
• Strong communication skills; able to brief senior leaders and work in a collaborative, fast-paced environment.
• Demonstrated expertise in qualitative user research methods, including proficiency in conducting structured user interviews, developing interview guides, and applying techniques for uncovering user motivations and behaviors as outlined in established UX research frameworks.
• DoD 8570.1 IAT Level II certification.

Preferred Qualifications

• PMP, Lean Six Sigma, or business analysis certifications.
• Experience with Agile development environments, including familiarity with ServiceNow, Confluence/JIRA, or similar KM platforms.
• Knowledge of Joint Operational Planning and staff processes.
• Familiarity with user research best practices from recognized sources such as Steve Portigal's "Interviewing Users," with experience translating interview findings into actionable insights and knowledge management systems that support product decision-making.
• Experience with custom developed Microsoft Power Apps.

What You Can Expect

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Pay Range

The proposed salary range for this position is: $82,700 - 173,900 USD

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.