Key Account Manager North America (m/f/d)

Luis; Hamburg; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology company located in Hamburg is looking for an experienced Key Account Manager to strengthen their sales team for the North American region. The role requires managing and developing customer relationships, particularly in the fields of AI and technical products. Ideal candidates will be enthusiastic about technology and have several years of experience in key account management. This position offers an attractive compensation package and opportunities for creative freedom.

Leistungen

Attractive compensation package

Performance-based bonus

Comprehensive onboarding and training

Creative freedom and autonomy

Qualifikationen

• Several years of experience in key account management for technical products.
• Strong enthusiasm for AI and computer vision fields.
• Business-fluent English; German is a plus.

Aufgaben

• Establish and develop customer relationships in North America.
• Conduct customer needs analysis and support ongoing projects.
• Manage product introductions and collaborate with teams.
• Monitor market trends and identify new opportunities.

Kenntnisse

Key account management

Customer relationship management

Technical affinity

Communication skills

Project management

Solution-oriented mindset

Ausbildung

Degree in electrical engineering or related field

Tools

CRM software

Office software (Excel, PowerPoint, Word)

Jobbeschreibung

Why us?

• An opportunity to contribute to technologies that help save lives
• A positive working environment with plenty of space for your own ideas and initiative
• An attractive compensation package including a performance-based bonus model
• Creative freedom and autonomy within your area of responsibility
• Comprehensive and thorough onboarding and training to support your success

Your mission

To strengthen our sales team, we are looking for an experienced Key Account Manager (m/f/d) for the North American region to join us as soon as possible. In this role, you will provide comprehensive support to our strategically important customers, with the goal of building long-term relationships, successfully driving projects forward, and collaborating with the LUIS team to develop the right solutions.

Your focus will be on acquiring and managing medium-sized and large OEM customers, particularly manufacturers of mobile machines in the intralogistics, on-road & crane, and off-road sectors.

Your responsibilities will include:

• Establishing, maintaining, and strategically developing new and existing customer relationships across North America
• Conducting regular on-site visits to analyze customer needs, provide consulting, and support ongoing projects
• Managing the introduction of new products in close alignment with customers, project management, and development teams
• Monitoring market and competitive trends and identifying new business opportunities in North America
• Presenting product solutions, innovations, and concepts—both at trade shows (e.g., CONEXPO, iVT, Modex), customer events, and internal meetings
• Creating customer-specific proposals in close collaboration with internal sales, Technical Sales (Customer Solutions & Innovation), and management
• Actively contributing to pricing processes, contract negotiations, and follow-up on submitted offers
• Working closely with colleagues in internal sales, Technical Sales (Customer Solutions & Innovation), and export to ensure smooth workflows
• Serving as a key contact for technical inquiries and acting as the interface between customers and product development
• Maintaining customer data in the CRM system and providing regular updates to sales management

Your profile

Professional training and experience

• Technical training or a degree in electrical engineering, computer science, computer vision, or industrial engineering (preferred)
• Several years of experience in key account management for technical products and AI software
• Strong enthusiasm for future-oriented fields such as computer vision, neural networks, and artificial intelligence
• Familiarity with our segment, including camera monitor systems, driver assistance systems, and AI-based technologies
• Willingness to travel within North America

Languages:

• Business-fluent English; German is a plus

Personal strengths:

• Strong technical affinity
• Solution-oriented and customer-focused mindset
• Excellent communication skills, enthusiasm, and a strong sense of teamwork
• Confident use of office software (especially Excel, PowerPoint, and Word)
• Strong time-management and self-organization skills