Ref : YC46933
TYPE : Permanent, full-time
WORKING HOURS : 40 hours / week (Occasional overtime or on-call support may be required)
SALARY : €50-55k
LOCATION : Dusseldorf
System Engineer Main Responsibilities :
- Provide 1st and 2nd level technical support for clients both on-site and off-site
- Perform accurate and timely diagnosis and rectification of system faults, ensuring prompt case resolution and maximum customer satisfaction
- Handle system integration, office relocation services, system installations, configurations, migrations, and removals for clients and internal systems
- Manage small system integration and office relocation projects, ensuring timely, budget‑compliant, and high‑quality project deliverables
- Collaborate with partners and provide outstanding customer service
Infrastructure System Engineer Ideal Candidate :
- 3+ years of technical support experience in the IT industry
- Administration experience with Windows services (AD, GPO, Printer, Shared Folders)
- Strong knowledge of operating systems, including Windows 10, iOS, and Android
- Basic knowledge of networking (LAN, WAN, Wi‑Fi)
- Familiarity with Windows Server 2016 / 2019 / 2022
- Excellent communication skills with clients, end‑users, vendors, and third parties
- Proficient in English, both spoken and written
Visa support may be considered depending on experience.