Italian Speaking Customer Service for Renewable Energy industry

Patrique Mercier Recruitment; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking an Italian Speaking Customer Service Representative for the Renewable Energy industry in Germany. You will provide exceptional service to Italian-speaking customers and assist them with green energy solutions. Candidates should have strong communication skills and prior customer service experience. This position offers a competitive salary, private health insurance, and a fully paid relocation package.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Competitive Salary by Greek standards

Fully Paid Relocation Package

Free Greek Lessons

Engagement Activities

Qualifikationen

• Fluency in Italian (written and spoken) is essential.
• Previous experience in customer service or support roles.
• Strong communication and interpersonal skills.

Aufgaben

• Provide exceptional customer service to Italian-speaking clients.
• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information and troubleshooting.

Kenntnisse

Fluency in Italian

Customer service experience

Troubleshooting skills

Communication skills

Jobbeschreibung

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently looking for an Italian Speaking Customer Service Representative for the Renewable Energy industry. In this role, you will support our clients by providing exceptional service and assistance to Italian-speaking customers, ensuring they have a positive experience with our renewable energy products. This position is perfect for those who are passionate about sustainability and renewable resources, as you will play a crucial role in helping customers understand and utilize green energy solutions. Your ability to communicate effectively in Italian will be essential, as you will be the first point of contact for our Italian clientele. We believe in matching the best candidates with the right employers, and this opportunity is a chance to grow in a thriving industry while making a difference in the world.

Responsibilities

• Provide exceptional customer service to Italian-speaking clients in the renewable energy sector.
• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Assist customers with product information, troubleshooting, and resolving issues related to renewable energy solutions.
• Document customer interactions and feedback to improve service quality and product offerings.
• Collaborate with other departments to ensure customer concerns are addressed effectively.
• Assist in onboarding new customers and guide them through our product offerings.
• Stay updated on industry trends and product knowledge to provide accurate information to customers.

Requirements

• Fluency in Italian (written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service or support roles, preferably in a related industry.
• Strong communication and interpersonal skills to effectively interact with customers.
• Ability to troubleshoot customer issues and provide effective solutions quickly.
• Knowledge of renewable energy concepts is a significant advantage.
• Proficient in using customer service software and tools.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities