IT Support (m / f / d) 10h / Remote / Freelance

OlamAid; Remote; Vertraulich; Vollzeit

Zusammenfassung

A humanitarian aid organization in Berlin is seeking an IT Support Specialist to manage software recommendations and implementations as well as ensure GDPR compliance. The ideal candidate will have a background in IT support with project management skills and strong communication abilities. The role includes researching suitable software and providing ongoing support within a diverse, international team.

Leistungen

Training courses and workshops

Collaboration with diverse cultures

Contribution to humanitarian aid

Qualifikationen

• Experience in IT support and software recommendation.
• Familiarity with project management tools.
• Strong communication and training skills.

Aufgaben

• Research and select suitable software for project management.
• Ensure compliance with GDPR regulations.
• Provide technical support for employees.

Kenntnisse

IT support

Software recommendation

Project management skills

GDPR knowledge

Training skills

Problem-solving skills

Ausbildung

Bachelor's degree in IT/computer science or comparable qualification

Tools

Asana

Trello

QuickBooks

Jobbeschreibung

OlamAid e.V. is an international aid organization based in Berlin that is dedicated to meeting the evolving needs of populations affected by crises and conflicts. Our mission is to support communities in their transition from crisis to recovery, rehabilitation, and sustainable livelihoods. One of our main focuses is on vulnerable groups and minorities within the affected populations.

Tasks

• Software recommendation: Research and selection of suitable software for project management, finance, and HR.
• System implementation: Setup, data migration, and integration of new software systems.
• GDPR compliance: Ensuring compliance with data protection regulations and advising on best practices.
• Rollout & training: Creating rollout plans, conducting employee training, and providing ongoing support.
• IT policies: Participating in the development of IT policies and procedures.
• Technical support: Providing support to employees with software and system issues.

Requirements

• Experience in IT support, software recommendation, and implementation
• Familiarity with project management, finance, and HR tools (e.g., Asana, Trello, QuickBooks)
• Thorough knowledge of GDPR
• Project management and organizational skills
• Strong communication and training skills
• Problem-solving, proactive, and creative
• Bachelor's degree in IT/computer science or comparable qualification preferred
• Certificates such as CompTIA Network+ and CompTIA Security+ are a plus
• Commitment to continuous professional development
• Languages: German and English - fluent

Benefits

• Further development: Training courses, workshops, and continuing education
• International environment: Collaboration with diverse cultures
• Meaningful work: Direct contribution to humanitarian aidTeam spirit: Committed, open team

Have we piqued your interest?

Then please send us your complete application documents (cover letter, resume, diplomas, and certificates), stating your possible starting date, by October 31, 2025, at the latest.

Further information about the work and the association can be found on our website.