IT Support Engineer (mfx)

Scalable GmbH; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading Fintech startup in Germany is looking for an experienced IT Support Specialist to manage hardware and local infrastructure. The role involves setup, maintenance, and support, with a focus on providing excellent service to a diverse team. Ideal candidates should have a background in computer science, experience in IT support, and be fluent in both German and English. This position offers flexible working options and a comprehensive benefits package.

Leistungen

Flexible vacation policy

Education budget for development

Attractive compensation package

50% contribution for the Deutschland Jobticket

Discounted sports activities

Qualifikationen

• Successfully completed studies in computer science or training in IT specialization.
• Experience in 1st and 2nd level IT support.
• Strong service orientation and high quality awareness.

Aufgaben

• Setup and maintenance of hardware including laptops and printers.
• Administration of local infrastructure on MacOS and Windows.
• Management of accounts and access rights.

Kenntnisse

IT support experience

Fluent in German

Fluent in English

Proactive and solution-oriented

Experience with identity management solutions

Ausbildung

Computer science degree or equivalent IT training

Tools

Okta

VMWare Workspace One

Jobbeschreibung

Responsibilities

• Setup configuration and maintenance of laptops printers conference room equipment and other hardware
• Administration of local infrastructure - MacOS Windows Cisco Infrastructure (Access Points Routers)
• Management of accounts and access rights (Google workspace VPN access etc.)
• Further development of the IT infrastructure and IT processes for a rapidly growing company and implementation of IT infrastructure projects
• Development and establishment of a centralized identification and authentication platform
• Handling of complex service requests for your colleague in the context of 1st and 2nd level support
• Creation of technical documentation and reports
• Hardware selection and management

Qualifications

• Successfully completed studies in computer science or training in the field of IT (specialist information technology system integration or similar)
• Experience in 1st and 2nd level IT support
• High sense of responsibility in dealing with sensitive data
• Strong service orientation and high quality awareness
• Proactive independent and solution-oriented way of working
• Fluent in German and English
• Experience with identity and access management solutions (e.g. Okta) as well as endpoint management solutions (e.g. VMWare Workspace One) is a plus

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe creating innovative services that have a substantial impact on the lives of our customers
• Work with an international diverse inclusive and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin nestled in lively neighborhoods filled with vibrant restaurants cozy cafés and a wide range of convenient amenities or choose to work remotely within Germany (if eligible for the job)
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support is provided if required
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 50% for the Deutschland Jobticket
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capitals PRIME Broker
• Enjoy flexible and discounted sports activities with Urban Sports Club

#LI-Hybrid

Remote Work: No

Employment Type: Full-time

Key Skills

Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis

Department / Functional Area: Engineering

Experience: years

Vacancy: 1