IT Support Engineer (Devops expertise)

EUROPEAN DYNAMICS; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading European IT services company is looking for an IT Support Engineer with DevOps expertise, fluent in English. The role involves providing technical support, managing CI/CD pipelines, and troubleshooting issues. Candidates should have a university degree in IT and at least 5 years of relevant experience. Competitive remuneration and opportunities for career growth are offered.

Leistungen

Competitive remuneration

Confidential handling of applications

Qualifikationen

• Minimum 5 years of experience in technical support or DevOps-related roles.
• Experience with systems administration.
• Familiarity with infrastructure-as-code tools.

Aufgaben

• Provide Tier 2/3 technical support for customers.
• Manage and improve CI/CD pipelines.
• Monitor systems to proactively identify issues.

Kenntnisse

Technical support

DevOps practices

Scripting languages (Python, Bash, PowerShell)

CI/CD tools (Jenkins, GitLab CI)

Container management (Docker, Kubernetes)

Cloud platforms (AWS, GCP, Azure)

Ausbildung

University degree in IT or relevant discipline

Tools

Terraform

Ansible

Jobbeschreibung

Overview

We currently have a vacancy for an IT Support Engineer (Devops expertise) fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client’s IT team on site.

Responsibilities

• Provide Tier 2/3 technical support for customers, resolving product and infrastructure-related issues;
• Troubleshoot incidents across application, system, and network layers;
• Manage and improve CI/CD pipelines and automation tools for deployment and monitoring;
• Write and maintain documentation, runbooks, and knowledge base articles;
• Monitor systems, logs, and alerts to proactively identify issues before they impact customers;
• Participate in an on-call rotation to ensure 24/7 availability of critical systems;
• Contribute to process improvements to enhance reliability, scalability, and support efficiency.

Qualifications

• University degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT;
• Minimum 5 years of experience in technical support, site reliability, or DevOps-related roles;
• Experience with systems administration;
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps);
• Proficiency in scripting languages (Python, Bash, or PowerShell);
• Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible etc);
• Solid understanding of containers and orchestration (Docker, Kubernetes);
• Experience with cloud platforms (AWS, GCP, or Azure) would be an asset;
• Excellent command of the English language.

How to apply

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference (134602/09/2025).

What we offer

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

Other opportunities

You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (www.eurodyn.com) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.