IT Administrator - Fully Remote (Germany only)

SOFTGAMES; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading instant gaming company is seeking an IT Administrator to provide remote IT support to a distributed workforce. Responsibilities include managing MDM platforms, overseeing procurement and maintaining cloud services. The ideal candidate has experience with macOS and Windows, cloud infrastructures, and a strong focus on cybersecurity. The company offers a flexible, remote-first work setup and various benefits including training opportunities and wellness programs.

Leistungen

Flexible working setup

Generous vacation regulation

Home office allowance

Further training opportunities

Meal allowances

Wellness benefits

Team events

Study grants for home office needs

Swag items

Qualifikationen

• You must have a valid work permit for Germany.
• Experience with cloud-based systems and SaaS tools is essential.
• Familiarity with SOC 2, ISO 27001 compliance frameworks is a plus.

Aufgaben

• Provide remote IT support for employees across Europe.
• Manage the Mobile Device Management (MDM) platform.
• Oversee procurement and lifecycle management of laptops.

Kenntnisse

Experience supporting distributed teams

MDM platform management

Cloud-only infrastructure knowledge

macOS and Windows administration

Device lifecycle management

Workflow optimization

Tools

MDM platforms (Miradore, Jamf, Intune)

Automation tools (Zapier, Make)

Google Workspace administration

Jobbeschreibung

SOFTGAMES is looking for a skilled and reliable IT Administrator who is passionate about supporting a modern, remote‑first organization. As part of our Operations & Infrastructure team, you will help ensure a smooth, secure and efficient technical environment for our globally distributed workforce.

We rely on cloud‑based systems rather than on‑premise servers, so your focus will be on managing our SaaS ecosystem, securing devices via MDM, supporting employees remotely, and improving internal processes through automation and AI‑driven solutions.

As part of the team, you will enjoy a collaborative and structured environment with a strong focus on operational excellence, cybersecurity, and continuous improvement.

Applicants must already have a valid work permit for Germany. We do not offer relocation or visa sponsorship.

Your role:

• Provide remote IT support for employees across Europe and worldwide, ensuring smooth onboarding and ongoing assistance.
• Manage our Mobile Device Management (MDM) platform, enforce security configurations, and maintain device compliance.
• Oversee procurement, setup, distribution and lifecycle management of company laptops and accessories.
• Administer and maintain our cloud services and SaaS tools, including identity management, access control and license management.
• Implement and maintain security configurations across devices, accounts and cloud platforms.
• Develop internal automations using online services, scripting and AI tools to streamline common workflows and reduce manual overhead.
• Maintain clear documentation related to IT processes, security guidelines and system configurations.
• Collaborate across teams to ensure a robust, scalable and secure IT infrastructure that supports a fully remote organization.

Your profile:

• You are an organized and reliable IT professional with experience supporting distributed teams.
• You have practical experience with MDM platforms (e.g., Miradore, Jamf, Intune or similar) and enforcing security policies remotely.
• You are familiar with cloud‑only infrastructures and SaaS ecosystems—SSO, identity management, access management, permissions, role structures.
• You have strong knowledge of macOS and Windows administration, including configuration, troubleshooting and security hardening.
• You have experience with device lifecycle management, procurement processes and asset tracking.
• You are comfortable working with security best practices and supporting company‑wide compliance.
• You enjoy optimizing workflows and have experience with automation, whether via scripting, integration tools (e.g., Zapier, Make) or AI‑powered solutions.
• You document well, communicate clearly and enjoy improving internal processes.

Nice to have:

• Experience with Google Workspace business administration.
• Familiarity with SOC 2, ISO 27001 or similar compliance frameworks.
• Experience with IT asset management systems.
• Experience building internal bots or AI‑assisted workflows.

Benefits:

• Remote first – flexible working setup. Either fully remote wherever you are or on‑site in our modern office in central Berlin – you decide.
• Flexible working hours – structure your working hours to your needs. No crunch, no overtime!
• Generous vacation regulation no matter where you are!
• Home office allowance – a budget to make your home office as productive as possible.
• Further training – training opportunities to strengthen your skills or learn something new.
• Studio – a super modern office with state‑of‑the‑art tech, based in the center of Berlin.
• Equipment – choose between a MacBook Pro or Lenovo Laptop.
• Meal allowances – a monthly budget is additionally granted to be spent for your lunches.
• Wellness benefits – access to virtual yoga, meditation and more.
• Monthly extra grant for home office electricity and internet costs.
• Swag – stylish hoodies, bags, mugs, etc.
• Offsite retreats – twice a year the entire company gathers to learn, share ideas, focus on the future and celebrate our successes.
• Team events – virtual game nights, pub quizzes, team lunches and more.

SOFTGAMES is the leading instant gaming company. We develop casual, truly social games that can be played instantly across all devices. Our blockbuster game "Bubble Shooter Pro" became a global top‑grossing game on Facebook and is played by millions of people worldwide every day.

At SOFTGAMES, we value a diverse and inclusive work environment where everyone's ideas are heard and valued. Join our dynamic team and be part of the exciting world of mobile gaming. Apply now and let your expertise shine!

At SOFTGAMES, we believe that different perspectives and backgrounds in our teams contribute to the quality of our work. We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.

Have we caught your interest? Then we look forward to your detailed application together with your salary expectations and earliest possible start date.