International Key Account Management Specialist (f/m/d)

Berner Omnichannel Trading Holding SE; Garnberg; On-site; EUR 65,000 - 95,000; Full time

Benefits offered by this job

Job bike leasing

Commuting allowance

Company pension

Training opportunities

Modern workplace

Product discounts

Job summary

BERNER Group in Germany seeks an International Key Account Management Specialist (f/m/d) to act as an operations expert within the KAM team, supporting tenders, strategic and operational improvement projects, as well as controlling and management reporting.

You will prepare and continuously improve reports, presentations, customer overviews, and management-ready documents for international key account topics, coordinating tender responses with Central Departments and relevant Countries.

Qualifications

• Bachelor's degree or higher in Business Administration, International Management, or a comparable field.
• Strong analytical skills and the ability to translate data into clear insights.
• Excellent MS Office proficiency; familiarity with CRM/ERP/reporting systems is a plus.

Responsibilities

• Act as operations expert within the International Key Account Management team, supporting tenders and improvement projects.
• Provide insights from KAM analytics and drive analytics framework development.
• Prepare and improve reports, presentations, and management documentation for international key accounts.
• Coordinate responses to international tenders with Central Departments and relevant Countries, including pricing and documentation.
• Interact with customers to ensure high-quality service and efficient processes.
• Drive improvement projects for the KAM community and support new tools and strategies.
• Link Country Key Account Organizations with Corporate Departments, especially Pricing, Supply Chain, ESG and Product Management.
• Coach Country Organizations in Back‑Office KAM processes, data maintenance, and tender response management.

Skills

Analytical skills

Education

Bachelor's or higher in Business Administration / International Management

Tools

MS Office (Excel, PowerPoint)

CRM / ERP / Reporting Systems

Job description

International Key Account Management Specialist (f/m/d)

BERNER pushing the limits – for those who dare more
Making a choice about your career and your employer is a choice about your future - a future where you will invest your passion and a large portion of your time, energy, and capacity.

Your tasks

• Act as an operations expert within the International Key Account Management team, supporting tenders, strategic and operational improvement projects, as well as controlling and management reporting.
• Provide insights from regular KAM analytics by identifying improvement opportunities and driving the further development of the analytics framework.
• Prepare and continuously improve reports, presentations, customer overviews, and management‑ready documentation for international key account topics.
• Coordinate responses to international tenders with Central Departments and relevant Countries, including product matching, pricing, and documentation processes.
• Interact directly with customers, especially within existing relationships, to provide all required information and ensure efficient processes and high‑quality service.
• Drive and participate in improvement projects for the KAM community, ranging from process enhancements and new tools to specific strategies for Divisions and Segments.
• Act as a link between Country Key Account Organizations and Corporate Departments, especially Pricing, Supply Chain, Purchasing, ESG, and Product Management.
• Support the professionalization of Country Organizations by coaching them in best‑in‑class KAM Back‑Office Processes, Data Maintenance, and Tender Response Management.

Your profile

• Successfully completed university studies, preferably with a Bachelor's Degree or higher in Business Administration, International Management, or a comparable field.
• Relevant experience in Sales Operations, Key Account Operations, Commercial Support, Project Coordination, or a comparable international business function.
• Good understanding of international sales processes, customer structures, and cross‑functional collaboration in a complex business environment.
• Strong coordination skills with the ability to structure topics, proactively follow up, and independently manage multiple priorities.
• Very good knowledge of MS Office, especially Excel and PowerPoint; experience with CRM, ERP, or Reporting Systems is an advantage.
• Structured, accurate, and proactive working style with a strong sense of ownership, business orientation, and service mindset.
• Strong analytical skills and the ability to translate data and complex information into clear insights and decision‑relevant documents.
• Fluent English skills and proficiency in at least one additional language, both written and spoken.

Why BERNER?

• Job bike leasing (JobRad)
• Commuting allowance
• Company pension scheme
• Opportunities for further training
• Technically modern equipped workplace
• Attractive conditions for our products in the BERNER online shop

Apply Now – We’re Excited to Meet You!

Please submit your application via our online form, including your availability and salary expectations.

The BERNER Group is a European trading company serving professionals in the mobility, construction, and industrial sectors. We are the leading B2B specialist and an innovative manufacturer of chemical products. Our purpose is:

“We are pushing the limits of the possible for the shapers of a better tomorrow.”
With our strong brands – BERNER, BTI by BERNER, and CCS – we empower our customers to keep their businesses running successfully.

Join our team and shape the future with us!

The BERNER Group as employer, dare to differentiate ourselves and provide every employee the opportunity to and enable them to dare to be more. Together, we push our own limits and contribute to shape a better tomorrow.