International Key Account Management Specialist (m/f/d)

Berner Group; Köln, Künzelsau; On-site; USD 68,508 - 102,762; Full time

Benefits offered by this job

Job bike leasing

Commuting allowance

Wellpass membership & corporate perks

Company pension scheme

Training opportunities

Modern workplace

Job summary

BERNER Group is seeking an International Key Account Management Specialist to support tenders, analytics, and strategic projects within a global KAM team. You will prepare reports, coordinate with Central Departments, and ensure high-quality service for international customers.

You will also drive process improvements, coach country organizations on back-office KAM practices, and use advanced Excel and PowerPoint to translate data into actionable insights.

Qualifications

• University degree in business, international management or similar.
• Experience in Sales Operations, KAM, Commercial Support or related international function.
• Strong understanding of international sales processes and cross-functional collaboration.
• Excellent MS Office skills with emphasis on Excel and PowerPoint.

Responsibilities

• Support tenders and strategic/operational improvement projects.
• Provide insights from KAM analytics and develop analytics framework.
• Prepare management-friendly reports and customer overviews for international topics.
• Coordinate tender responses with Central Departments and countries.

Skills

Excel

PowerPoint

CRM

ERP

Data analysis

Coordination

Education

Bachelor’s degree or higher in Business/International Management

Tools

CRM

ERP

Reporting Systems

Job description

## International Key Account Management Specialist (m/f/d)Applyremote type: Partially Remotelocations: Köln, Germany: Künzelsau, Germanytime type: Full timeposted on: Posted Todayjob requisition id: JR00004658**BERNER pushing the limits – for those who dare more** Making a choice about your career and your employer is a choice about your future - a future where you will invest your passion and a large portion of your time, energy, and capacity. **YOUR TASKS*** Act as an operations expert within the International Key Account Management team, supporting tenders, strategic and operational improvement projects, as well as controlling and management reporting.* Provide insights from regular KAM analytics by identifying improvement opportunities and driving the further development of the analytics framework.* Prepare and continuously improve reports, presentations, customer overviews, and management-ready documentation for international key account topics.* Coordinate responses to international tenders with Central Departments and relevant Countries, including product matching, pricing, and documentation processes.* Interact directly with customers, especially within existing relationships, to provide all required information and ensure efficient processes and high-quality service.* Drive and participate in improvement projects for the KAM community, ranging from process enhancements and new tools to specific strategies for Divisions and Segments.* Act as a link between Country Key Account Organizations and Corporate Departments, especially Pricing, Supply Chain, Purchasing, ESG, and Product Management.* Support the professionalization of Country Organizations by coaching them in best-in-class KAM Back-Office Processes, Data Maintenance, and Tender Response Management.**YOUR PROFILE*** Successfully completed university studies, preferably with a Bachelor's Degree or higher in Business Administration, International Management, or a comparable field.* Relevant experience in Sales Operations, Key Account Operations, Commercial Support, Project Coordination, or a comparable international business function.* Good understanding of international sales processes, customer structures, and cross-functional collaboration in a complex business environment.* Strong coordination skills with the ability to structure topics, proactively follow up, and independently manage multiple priorities.* Very good knowledge of MS Office, especially Excel and PowerPoint; experience with CRM, ERP, or Reporting Systems is an advantage.* Structured, accurate, and proactive working style with a strong sense of ownership, business orientation, and service mindset.* Strong analytical skills and the ability to translate data and complex information into clear insights and decision-relevant documents.* Fluent English skills and proficiency in at least one additional language, both written and spoken.**WHY BERNER?*** Job bike leasing (JobRad)* Commuting allowance* Wellpass membership & corporate benefits* Company pension scheme* Opportunities for further training* Technically modern equipped workplace* Company restaurant in Künzelsau or meal vouchers in Cologne* Attractive conditions for our products in the BERNER online shop**Apply Now – We’re Excited to Meet You!**Please submit your application via our online form, including your availability and salary expectations.