Insights Analyst

TechBiz Global GmbH; Neu-Ulm; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A recruitment service provider in Germany is looking for an Insight Analyst to provide analytical support to clients. The role involves interpreting customer requirements, generating reports, and conducting media data analysis. Ideal candidates should possess exceptional communication skills in both English and German, have relevant experience, and show a strong interest in media trends. This position requires effective project management and the ability to work autonomously as part of a remote team.

Qualifikationen

• 0-2 years of relevant work experience, preferably in client-facing roles.
• Proficient in Microsoft Excel with skills like PivotTable and VLOOKUP.
• Excellent written and verbal communication skills in both German and English.

Aufgaben

• Interpret customer requirements and produce reporting deliverables.
• Track deadlines for timely report delivery to clients.
• Conduct quantitative and qualitative analysis of media data for insights.
• Utilize Meltwater, Excel, and PowerPoint in report generation.
• Develop strategies to improve report quality based on client feedback.
• Ensure customer satisfaction through effective project management.

Kenntnisse

Exceptional written and verbal communication skills in English

Proficient report writing skills

Meticulous attention to detail

Customer-focused mindset

Critical thinking skills

Strong interest in current affairs and media trends

Ability to work autonomously

Tools

Meltwater software

Excel

PowerPoint

Jobbeschreibung

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams .

If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you

Key Responsibilities

Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building.

Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports.

Craft contextual and qualitative analyses based on KPIs, proofread / edit reports for accuracy, and verify numbers and report findings.

Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.

Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends.

Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives.

Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives.

Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.

0-2 years of relevant work experience (client-facing roles are advantageous).

Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.

Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.

Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.

Proficient report writing skills, covering both qualitative and quantitative aspects.

Customer-focused mindset with a commitment to exceptional client servicing.

Critical thinking skills, facilitating insights derived from data analysis

Strong interest in current affairs, mainstream media, and social media trends.

Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.

Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing.

Shift work is required to cover early morning delivery schedules