Inside Account Manager Enterprise - Region North (f / m / d)

Lenovo; Essen; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading IT company in Essen is seeking an Inside Account Manager to collaborate with Key Account Managers on enterprise accounts. The role involves managing pre- and post-sales activities, leveraging technical sales for complex configurations, and ensuring client satisfaction. Ideal candidates have experience in a technology field, strong communication skills, and knowledge of Lenovo products. Join us for an exciting opportunity in a dynamic work environment.

Leistungen

Professional development opportunities

Flexible work environment

Attractive compensation package

Qualifikationen

• Preferred previous experience in technology or IT industry.
• Solid knowledge of Lenovo’s products and services.
• Ability to influence customer decisions effectively.

Aufgaben

• Provide account support via telephone and email.
• Assist Account Managers with customer requests.
• Manage pipeline accuracy and forecasting.

Kenntnisse

Sales experience

Microsoft application skills

Communication skills

Solution-based sales

Tools

Dynamics365

Jobbeschreibung

Description and Requirements

We are looking for a passionate and enthusiastic Inside Account Manager for our Enterprise Accounts in the region North (Essen). The Inside Account Manager will work collaboratively with the Key Account Manager and Hybrid Account Manager within one Team to manage all pre- and post-sales activities for a given set of Enterprise accounts. This position proactively works with the decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s business problems.

What You’ll Do :

• Provide proactive follow‑up, product information and overall account support via the telephone and email.
• Work closely with Key Account and Hybrid Account Manager in the ongoing development of opportunities and management of existing accounts.
• Assist Key Account Manager and Hybrid Account Manager with customer requests and ongoing communication touchpoints that drive Customer Experience (CX).
• Act as the PC specialist by working directly with the customer for configurations to ensure meeting needs of customer along with updates on status.
• Pipeline accuracy and weekly cadence reporting of forecast and opportunity management for customer tracking and identifying.
• Leverage technical sales team for complex configurations.
• Works collaboratively with Account Managers for development of value proposition and solution roadmap.
• Driver of pipeline accuracy and weekly cadence reporting of forecasting, opportunity management, customer tracking and identifying and confirming ongoing sales needs.

What We Look For :

• Previous experience in a technology field or IT Industry is preferred; as well as proven successful sales experience is beneficial but not mandatory at that stage.
• Previous experience with Dynamics365, combined with strong Microsoft application skills.
• First experience aiding in solution‑based sales.
• Solid knowledge of the scope of Lenovo’s products and services.
• High proficiency in executive level written and verbal communication skills and ability to influence customer decisions to close business.
• Should learn and maintain in‑depth knowledge of products and services, industry trends, and the competitive landscape.
• Should maintain an understanding of sales processes, techniques and tools and use them appropriately.
• Can differentiate offerings and articulate the Lenovo value proposition against the competition, to ensure the best potential to win in sales opportunities.

What We Offer :

• A multitude of professional and personal development opportunities.
• A very open and flexible work environment within one of the most forward‑thinking IT companies.
• Very flat structures, fast decision‑making processes and a constant focus on customer requirements.
• An international team with a high focus on diversity & inclusion.
• Attractive compensation package
• …and a lot of fun : We like to celebrate our successes!

At Lenovo, we are proud to be an equal opportunity company. This vacancy certainly applies to people with disabilities too.

Want to know about Lenovo’s culture? CHECK OUT this video and join the team!