Inbound Sales Agent for Technical Products

Waagenet AF GmbH; Remote; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A leading B2B weighing solutions company is seeking a customer support representative to provide consultation and handle product inquiries. The role involves proactive communication with customers and collaboration with the technical team. Applicants should have at least one year of sales experience, strong English communication skills, and a desire to learn about complex products. Benefits include the flexibility to work from anywhere for up to 6 months a year.

Leistungen

Flexible work from anywhere for up to 6 months

Stable internet connection

Remote work environment

Qualifikationen

• At least one year of work experience in a sales role or relevant experience in e-commerce.
• Native or C2 English language skills required.
• Excellent spoken and written communication skills.

Aufgaben

• Provide telephone and written consultation support to customers.
• Handle product inquiries, send offers, and follow up.
• Communicate proactively with customers about order issues.

Kenntnisse

Customer service

Consultation

Communication

Sales experience

Technical learning

Jobbeschreibung

Who We Are :

WAAGENET is the B2B online specialist for innovative weighing solutions. Our focus is on the distribution of scales with sophisticated connectivity options for industry logistics commerce and government agencies.

Since its founding in 2017 WAAGENET has been growing rapidly and sustainably : Our international team now advises and supplies thousands of customers from Germany Austria and the EU. WAAGENET offers remarkable advantages to our customers through innovative technologies competitive products and our particularly close collaboration from the sales phase to implementation.

Location :

Remote with tax residency in Germany the UK or Spain

Tasks

• Provide telephone and written consultation / support to our customers with a high level of quality awareness
• Handle product inquiries send offers and quotes follow up via email and telephone
• No cold calling required! We only sell to customers who contact us.
• Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order
• Close collaboration with our technical team especially on cross-project topics or the launch of new products / features
• Collect and share common customer concerns for our FAQ section

Requirements

• At least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce / customer service / consultation
• Native or C2 English language skills
• German and / or Spanish language skills would be good but are not a strict requirement
• Excellent spoken and written communication skills
• Interest in technology willingness to learn about our products and tools
• Experience in consulting for industrial or complex products is a big plus
• Organized team-oriented and reliable work ethic as well as a strong desire to make customers happy

Benefits

Flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection.

We look forward to your application!

Key Skills

Corrosion Inspection,Correspondent,Data Entry Operation,Elevator Maintenance,AC Maintenance,Jboss

Employment Type: Employee

Experience: years

Vacancy: 1