[Hiring] Online Reputation & Communications Manager @Achieve Test Prep

Achieve Test Prep; Deutschland; Remote; EUR 60.000 - 78.000; Vollzeit

Zusammenfassung

An educational services company is seeking an Online Reputation & Communications Manager. This remote role involves managing brand reputation on digital platforms and executing public relations strategies. Ideal candidates will have over 4 years of PR experience, strong writing skills, and familiarity with online monitoring tools. A flexible schedule is available, ensuring some overlap with standard business hours.

Qualifikationen

• 4+ years of experience in PR, brand communications, or online reputation management.
• Strong writing and communication skills across reactive and proactive messaging.
• Experience working with executive leadership and cross-functional teams.

Aufgaben

• Monitor and respond to feedback on platforms such as Reddit, BBB, Trustpilot, YouTube, and forums.
• Run regular sentiment analysis reports and recommend actions across teams.
• Collaborate with Customer Support to close the loop on feedback and complaints.
• Own crisis communication plans and support executive messaging when needed.
• Develop lightweight PR strategy and secure speaker/podcast placements for company leaders.

Kenntnisse

PR experience

Strong writing skills

Communication skills

Familiarity with monitoring tools

Tools

Google Alerts

Sprinklr

Brandwatch

Mention

Jobbeschreibung

Aug 19, 2025 - Achieve Test Prep is hiring a remote Online Reputation & Communications Manager. Location: USA.

About the Company:

Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults. Achieve offers live, online instruction, 1-on-1 tutoring and mentoring, and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.

Role Overview:

Achieve is seeking a proactive Online Reputation & PR Lead to monitor and manage our brand reputation across digital platforms while building trust and credibility through earned media. This role blends online review oversight, social listening, and public relations outreach to support our brand’s integrity and visibility in the market.

If you’re someone who thrives on managing public sentiment, spotting issues before they escalate, and securing positive press, this role offers the chance to directly shape Achieve’s external reputation.

Roles & Responsibilities:

● Monitor and respond to feedback on platforms such as Reddit, BBB, Trustpilot, YouTube, and forums.

● Run regular sentiment analysis reports and recommend actions across teams.

● Collaborate with Customer Support to close the loop on feedback and complaints.

● Own crisis communication plans and support executive messaging when needed.

● Develop lightweight PR strategy and secure speaker/podcast placements for Achieve leaders.

● Write and pitch press releases, blog content, and earned media opportunities.

Desired Skills and Experience:

● 4+ years of experience in PR, brand communications, or online reputation management

● Strong writing and communication skills across reactive and proactive messaging

● Familiarity with tools like Google Alerts, Sprinklr, Brandwatch, or Mention

● Experience working with executive leadership and cross-functional teams

● Understanding of regulatory, privacy, and brand risk factors in education

● Bonus: Track record of securing earned media in the education or workforce space

Job Details:

Type: Full-Time
Schedule: Flexible schedule with a minimum of 5 hours overlap during the 9:00 AM - 5:00 PM EST business day.
Remote: 100% Online