Hebrew-Speaking Netflix Customer Experts

WhereWeWork; Deutschland; Remote; EUR 20,088 - 27,900; Full time

Benefits offered by this job

Complete relocation support

Competitive salary + bonuses

Health care benefits

Free online Greek language courses

Professional growth opportunities

Job summary

TP Greece is looking for Customer Experts to support Hebrew-speaking Netflix subscribers. You'll handle inquiries through chat and phone while troubleshooting issues and assisting with navigation on the platform.

Fluency in Hebrew and English, along with strong communication skills, are required. The company offers relocation assistance and numerous benefits, including competitive salary and healthcare support.

Qualifications

• Must be an EU citizen or have a valid permit to work in Greece.
• Being a TV shows fan or Netflix subscriber is an asset.

Responsibilities

• Support Hebrew speaking Netflix subscribers.
• Communicate through chat and phone with subscribers.
• Answer how-to questions about payment.
• Troubleshoot streaming and content issues.
• Assist subscribers with navigating Netflix.

Skills

Excellent Hebrew language skills

Fluency in English

Great communication skills

Problem-solving skills

Computer knowledge/tech savviness

Job description

Job Overview:

Are you an avid TV shows fan? Join our Netflix Customer Experts team in Greece

Our collaboration with Netflix gives you the chance to work within the awarded working environment provided by TP in Greece, while enriching your resume by working with one of the world’s top brands. How does this sound? Ready to join us in Greece?

Please note that in order for the recruitment process to start, you need to be an EU citizen, or Schengen zone / EU passport holder, or have a Greek residence permit (providing access to work) or a corresponding certificate of electronic submission (formerly known as “blue paper”).

Your responsibilities:

• Support Hebrew speaking Netflix subscribers
• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with how-to questions & navigating on Netflix

Job requirements:

• Excellent Hebrew language skills
• Fluency in English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savvinessBeing a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Find out more!

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