Finnish-Speaking Netflix Customer Experts

WhereWeWork; Deutschland; Remote; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Relocation support

Competitive salary + 2 extra salaries per year

Referral bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Job summary

TP Greece is seeking Customer Experts for Netflix to support Finnish-speaking subscribers. Your role will involve assisting with streaming issues, payments, and navigating the platform.

Competitive salary, relocation support (flight and accommodation covered), and comprehensive training are provided. You'll work within a diverse and inclusive environment, representing one of the world’s top brands.

Qualifications

• Excellent Finnish language skills required.
• Fluency in English necessary for communication.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Support Finnish speaking Netflix subscribers.
• Communicate with subscribers through chat and phone.
• Assist with payment-related questions and troubleshooting.

Skills

Finnish language skills

Fluency in English

Communication skills

Soft skills

Problem-solving skills

Computer knowledge

Tech savviness

Job description

Job Overview

Are you an avid TV shows fan? Join our Netflix Customer Experts team in Greece

Our collaboration with Netflix gives you the chance to work within the awarded working environment provided by TP, while enriching your resume by working with one of the world’s top brands. How does this sound? Ready to join us in Greece?

Responsibilities

• Support Finnish speaking Netflix subscribers
• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with how-to questions & navigating on Netflix

Job Requirements

• Excellent Finnish language skills
• Fluency in English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!

Benefits

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.