Guest Room Attendants | Beaufort Compass Hotel

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A hospitality service provider in Magdeburg is seeking a Housekeeper to maintain high standards of cleaning in guest rooms. The role involves handling guest complaints, ensuring room confidentiality, and working a flexible schedule, including weekends. Ideal candidates have at least one year of cleaning experience, with hotel experience preferred. Bilingual in English/Spanish is a plus.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of local activities and attractions appropriate for clientele.

Aufgaben

• Clean guest rooms as assigned, ensuring high standards of cleanliness.
• Report any maintenance deficiencies and handle guest requests or complaints.
• Ensure the confidentiality and security of all guest rooms.

Kenntnisse

Communication skills

Knowledge of proper chemical handling

Bilingual English/Spanish

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.