Guest Room Attendant | Homestead Courtyard by Marriott

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 30.000; Vollzeit

Zusammenfassung

A hotel chain in Magdeburg is seeking a dedicated Housekeeper to ensure cleanliness and guest satisfaction. Duties include cleaning assigned rooms, reporting maintenance issues, and addressing guest inquiries. Ideal candidates have previous cleaning experience, good communication skills, and knowledge of chemical handling. This position requires flexibility in scheduling, including weekends and holidays.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Clean guest rooms as assigned, ensuring cleanliness standards.
• Report any maintenance deficiencies.
• Handle guest requests or complaints.

Kenntnisse

Cleaning experience

Communication skills

Knowledge of chemical handling

Bilingual English/Spanish

Jobbeschreibung

Overview

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.