Guest Room Attendant | Hershey Courtyard Chocolate Ave

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A hospitality management company is seeking a dedicated individual for housekeeping responsibilities. The role involves cleaning guest rooms to meet established standards, addressing guest complaints, and ensuring overall cleanliness. Flexibility to work varied shifts is required. The ideal candidate should possess effective communication skills and knowledge of chemical handling protocols. This position offers a fulfilling opportunity in a dynamic hospitality environment.

Qualifikationen

• Ability to communicate effectively with guests and staff.
• Knowledge of proper chemical handling is essential.

Aufgaben

• Clean guest rooms following hotel standards.
• Report maintenance issues and address guest complaints.

Kenntnisse

Communication skills

Knowledge of chemical handling

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.