German-speaking Customer Service Agent for Booking.com in Greece

Next Job Abroad; Hamburg; Remote; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Relocation package

Competitive salary

Health insurance

Full training

Career growth opportunities

Free online Greek language courses

Work-from-home in Greece

Diversity & inclusion culture

Job summary

Next Job Abroad is seeking German-speaking Customer Support Experts to join a global team. You will communicate with customers via phone, chat and email, manage case workflows, and uphold high satisfaction for a leading brand while building strong partner relationships.

Relocation support is included, with full training and career growth within a multinational company. The role offers work-from-home flexibility in Greece and a diverse, inclusive culture.

Qualifications

• Fluency in German is required.
• Good communication skills in English.
• Strong problem-solving and interpersonal skills.
• Computer literacy and hands-on IT capability.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Communicate with customers via phone, chat & email.
• Track and follow cases to closure.
• Maintain high customer satisfaction for a major brand.
• Build professional relationships with partners and show empathy.
• Work toward targets set by client and internal plan.

Skills

Fluency in German

Good English communication

Excellent communication & soft skills

Problem-solving skills

Computer knowledge / hands-on

Team player in fast-paced environment

Job description

German-speaking Customer Support Experts - Build an International Career under the Greek sun

Ready to take your career abroad and gain global experience while living under the Greek sun?

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

What You'll Be Doing

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

You bring

• Fluency in German
• Good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / hands-on
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Why this role is a great opportunity

This is more than a customer support job.

It's a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

What's included:

• Full relocation support (flight, hotel stay, and housing assistance — all covered)
• Competitive salary + 2 extra monthly salaries per year
• Health insurance & various company discounts
• Full training by certified instructors
• Career growth opportunities within a global organization
• Free online Greek language courses
• Flexibility - as the role is offered on a work-from-home-basis in Greece
• A diverse, inclusive, Great Place to Work-certified company culture

You'll be joining a multinational environment where your development actually matters. You'll learn how to navigate global communication, support people worldwide, and strengthen your experience in one of the world's most well-known brands.