German-speaking Customer Service Agent for Booking.com in Greece

Next Job Abroad; Köln; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Relocation support

Health insurance

Training program

Career growth

Greek language courses

Work-from-home in Greece

Inclusive culture

Job summary

Next Job Abroad is seeking German-speaking customer support experts to build an international career under the Greek sun. You’ll help customers via phone, chat and email, work with a global travel brand, and gain global experience.

This role includes full relocation support, training by certified instructors, and opportunities for career growth within a multicultural, inclusive company culture. Remote work in Greece with health insurance and language courses are provided.

Qualifications

• Fluency in German is required.
• Good communication skills in English.
• Exceptional communication and soft skills, plus problem-solving abilities.
• Computer knowledge and hands-on skills.

Responsibilities

• Communicate with customers via phone, chat and email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction for a major brand.
• Build strong, professional relationships with partners and show empathy.
• Meet targets set by client statements of work and internal goals.

Skills

German language

English communication

Soft skills

Problem-solving

Computer literacy

Multitasking

Team player

Job description

German-speaking Customer Support Experts - Build an International Career under the Greek sun

Ready to take your career abroad and gain global experience while living under the Greek sun?

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

What You'll Be Doing

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

You bring

• Fluency in German
• Good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / hands-on
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Why this role is a great opportunity

This is more than a customer support job.

It's a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

What's included:

• Full relocation support (flight, hotel stay, and housing assistance — all covered)
• Competitive salary + 2 extra monthly salaries per year
• Health insurance & various company discounts
• Full training by certified instructors
• Career growth opportunities within a global organization
• Free online Greek language courses
• Flexibility - as the role is offered on a work-from-home-basis in Greece
• A diverse, inclusive, Great Place to Work-certified company culture

You'll be joining a multinational environment where your development actually matters. You'll learn how to navigate global communication, support people worldwide, and strengthen your experience in one of the world's most well-known brands.